1Z0-1003-22 Online Practice Questions and Answers

A customer is planning on managing as many of their Oracle FieldService Cloud (OFSC) configuration elements as possible via the Metadata REST API.

Which three objects can be both retrieved and created/modified via the Metadata API?

A. Capacity Areas

B. Applications

C. Capacity Categories

D. Organizations

E. Properties

Which statement is correct regarding Time Slots?

A. is a configured interval that defines when an activity has to be started

B. is an interval that defines when an activity has to be started; automatically assigned by the OFSC Routing Engine

C. is the time window promised to the customer within which an activity must be finished; automatically assigned by theOFSC Routing Engine

D. is the time window promised to the customer within which an activity must be finishedautomatically assigned by the OFSC Routing Engine

The Displaysetting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?

A. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.

B. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.

C. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red "jeopardy" color in OFSC Mobility.

D. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

A. A Time Slot is a configured interval Within which an activity is estimated tostart and end.

B. Time Slot is a configured interval within which an activity is estimated to start.

C. An 'all-day' Time Slot's actual window spans from the beginning of a day's first configured shift through the end of the last shift.

D. Time Slots areused in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.

A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.

Upon investigation, they find out that their technicians occasionally have to stop forabout five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.

Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?

A. Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.

B. Deselect 'Use durations reported to enhance company-wide estimations' setting on the ResourceType configuration screen.

C. Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.

D. Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.

Which two statements are true regarding filter functionality within OFSC?

A. Filters can be created where only certain User Types can see and interact with them.

B. Filters can be used in conjunction with activities, resources, and inventory.

C. If an activity filterhas two conditions, then an activity must meet at least one of the conditions in order to be filtered.

D. After a filter has been created and saved, you cannot change the entity to which it is associated.

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.

Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities. Which option enables them to account for their time performing these tasks?

A. Create a 'start-after' link template between the preliminary work and the scheduled work.

B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).

C. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).

D. Create a 'start-before' link template between the preliminary work and the scheduled work.

A customer wants to integrate OFSC with their existing DBaaS instance.

Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

A. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

B. Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.

C. Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

D. Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.

Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.

Which two options fulfill that customer requirement?

A. Assign all work zones at the parent level in the Resource Tree.

B. Create a single work zone with no work zone keys and assign it to all resources

C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.

D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.

E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.

Which work zone configuration option meets these requirements?

A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.