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Exam2pass > Oracle > Oracle Certifications > 1Z0-562 > 1Z0-562 Online Practice Questions and Answers

1Z0-562 Online Practice Questions and Answers

Questions 4

Which three statements are correct for Adjustment Types? (Choose three.)

A. they control the valid Service Agreement Types that adjustments can be linked to

B. they control whether a rate is to be called to calculate an adjustment amount

C. they control how adjustments appear on bills

D. they control the valid Adjustment Profiles that adjustment types can belong to

E. they can default an Adjustment Amount to adjustments

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Correct Answer: BCE

Questions 5

At which level are Service Quantity Rules and Register Rules specified?

A. Rate Schedule

B. Rate Version

C. Rate Component

D. Bill Segment Type

E. Bill Factor

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Correct Answer: D

Questions 6

What is used to describe a group of tables that hold an object's physical data?

A. Maintenance Object

B. Business Object

C. Character Large Object (CLOB)

D. Data Area

E. Basic Large Object (BLOB)

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Correct Answer: D

Questions 7

Which two states allow a Bill Segment to have its charges regenerated? (Choose two.)

A. Incomplete

B. Error

C. Freezable

D. Frozen

E. Canceled

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Correct Answer: BC

Questions 8

Which three actions does the PUPL batch process perform? (Choose three.)

A. creates Payment Segments

B. creates Payment Advices

C. creates Deposit Controls

D. populates the Payment Upload Staging records

E. posts payments to Suspense Account

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Correct Answer: BDE

Questions 9

When a bill is completed, bill messages can be retrieved from many sources. Which three are valid sources? (Choose three.)

A. Account

B. Service Agreement Type

C. Meter Read's Remark

D. Account's Customer Class

E. Bill Segment Type

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Correct Answer: ABD

Questions 10

How many bill segment-related financial transactions do pay plans have?

A. one

B. depends on the number of bills that will contain the customer's pay plan commitments

C. depends on the number of payments that is part of the pay plan

D. none

E. unlimited

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Correct Answer: B

Questions 11

What can cause multiple bill lines for a rate component to be produced in a bill calculation header?

A. change in Rate Schedule

B. change in Rate Version

C. change in Bill Factor

D. changes in Rate Schedule and Bill Factor

E. changes in Rate Version and Bill Factor

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Correct Answer: A

Questions 12

Where can you quickly find information and "cut and paste" examples on valid edit data syntax when you are configuring scripts?

A. in the Business Process documentation only (online)

B. in the Administration documentation only (online)

C. by clicking the Help button

D. by clicking the "?" icon in zone headers

E. in the "Script Tips" zone in the Dashboard

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Correct Answer: C

Questions 13

What four elements appear on every page in Oracle Utilities Customer Care and Billing when using the "classic" (or non-Fusion) user interface?

A. Dashboard, Menu Bar, Script Area, Status Bar

B. Action Bar, Dashboard, Menu Bar, Status Bar

C. Action Bar, Dashboard, Menu Bar, Script Area

D. Action Bar, Dashboard, Main Menu, Status Bar

E. Action Bar, Main Menu, Script Area, Status Bar

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Correct Answer: D

Exam Code: 1Z0-562
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Last Update: Jun 13, 2025
Questions: 75

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