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Exam2pass > Cisco > CCNP Collaboration > 300-820 > 300-820 Online Practice Questions and Answers

300-820 Online Practice Questions and Answers

Questions 4

What should an engineer use to create users for a Cisco Jabber Cloud Deployment?

A. Cisco Webex Administration Tool

B. Cisco UCM

C. Cisco Webex Directory Connector

D. Cisco Unified IM and Presence Server

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Correct Answer: A

Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_cloud-and-hybrid-deploymentscisco-jabber-12-6/cjab_b_cloud-and-hybrid-deployments-cisco-jabber-12-6_chapter_0101.html

Questions 5

Refer to the exhibit.

While troubleshooting Cisco Jabber login issues, there are some error messages. Why is the Jabber client unable to sign in?

A. down Cisco Unified Communications Manager server

B. XMPP bind failures

C. incorrect login credentials

D. service discovery issues

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Correct Answer: B

Questions 6

Refer to the exhibit. An engineer is deploying mobile and remote access in an environment that already had functioning Business to Business calling. Mobile and remote access SIP registrations are failing. To troubleshoot, SIP logs were collected. How is this issue resolved?

A. Change the SIP profile on the SIP trunk for the Expressway-E to Standard SIP Profile for TelePresence Endpoint

B. Change the "Incoming Port" in the SIP Trunk Security Profile for the Expressway-C to not match SIP line registrations

C. Enable autoregistration for the appropriate DN range on the Cisco UCM servers running the CallManager service

D. Write a custom normalization script since the "vcs-interop" normalization script does not allow registrations

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Correct Answer: B

Questions 7

Refer to the exhibit.

Mobile Cisco Jabber cannot register with on-premises Cisco Unified Communications Manager using Mobile and Remote Access. Some logs were captured on Expressway Edge.

Which action corrects this problem?

A. Ensure that the peer address does not match the Common Name on certificate.

B. Ensure that the _cisco-uds SRV record has been configured.

C. Ensure that the credential has been entered correctly.

D. Ensure that the SIP domains are added on Expressway Core.

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Correct Answer: C

Questions 8

An administrator is deploying Cisco Expressways for Mobile and Remote Access. The registration domain is "example.com", and the Expressway-E FQDN is "expe.example.com". Cisco Jabber clients on the internet cannot discover services via DNS lookup. Which SRV records must be configured in the public DNS to allow Service Discovery?

A. _collab-edge._tls.example.com

B. _cisco-uds_tcp.expe.example.com

C. _cisco-uds_tcp.example.com

D. _collab-edge_tls.expe.example.com

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Correct Answer: A

Questions 9

An engineer is supporting an existing Cisco Collaboration deployment that has internal and external home users using the solution without VPN. Business usage also includes B2B calling for voice and video. Suddenly the engineer receives a report that one of the home office users cannot use the Cisco Jabber client, and shortly after, a few more reports come in for the same error. What must the engineer check first to resolve this issue?

A. client logs of the users

B. real-time monitoring toll logs for problems

C. alarms on the Cisco Expressways

D. alarms on the Cisco UCM Cluster

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Correct Answer: C

Questions 10

Which action is required when using Cisco Jabber for Cloud with Cisco Webex Messenger?

A. Configure, extend, and connect.

B. Configure policies.

C. Configure service discovery for remote access.

D. Configure desk phone control.

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Correct Answer: B

Questions 11

An engineer attempts to upload a server certificate to an Expressway-C server but receives an error when they click the upload button that says that the file is invalid. The engineer is advised that this happens because the certificate was signed incorrectly and is missing an attribute. What must the engineer do to upload the certificate?

A. Create a certificate request via Certificate Services Web Page and ensure that the certificate validity period is five years because the Expressway server validates this during certificate import.

B. Create a certificate request via the Certificate Services Web Page and ensure that the Subject Common Name field contains the server FQDN and all Cisco Unified CM phone security profile names.

C. Create a new certificate template with "Server authentication” and "Client authentication" enabled and use this template when signing the Expressway server certificate.

D. Create a new certificate template with the certificate attribute "Allow private key to be exported" enabled and use this template when signing the Expressway server certificate.

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Correct Answer: C

Questions 12

A Webex administrator is configuring the Webex Control Hub to enable enterprise users to sign into Webex securely by authenticating to the IdP of the organization. To conform to the SAML specification, to what can the NameID format be set?

A. urn:oasis:names:tc:SAML:2.0:nameid-format:unspecified

B. urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress

C. urn:oasis:names:tc:SAML:2.0:nameid-format:transient

D. urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress

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Correct Answer: A

Questions 13

An Expressway pairs deployed for Mobile and Remote Access. An administrator installs a new server certificate on the Expressway-E. After installing the new certificate, the UC Traversal zone between Expressway-C and Expressway-E is active. Still, Jabber Mobile and Remote Access clients cannot log in over the Expressway. The certificate Common Name is the FQDN of Expressway-E, “expe01 example.com”, and the certificate contains no additional names. Which Subject Alternate Name must be added to the certificate to allow Jabber Mobile and Remote Access clients to log in successfully?

A. FQDN of the Expressway-C, “expc01.example.local”

B. registration domain, “example.com” or “collab-edge.example.com”

C. Cisco UCM cluster FQDN, “cucmcluster.example.local”

D. FQDN of the Expressway-E, “expe01.example.com”

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Correct Answer: B

Exam Code: 300-820
Exam Name: Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
Last Update: May 25, 2026
Questions: 210

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