3100 Online Practice Questions and Answers

Which statement most accurately describes the function of automatic call back feature?

A. It allows internal users who placed a call to a busy or unanswered external telephone to be called back when the called telephone becomes available.

B. It allows internal users who placed a call to a busy or unanswered internal telephone to be called back when the called telephone becomes available.

C. It allows internal users who are called when they are busy to activate a feature to automatically call back that second caller, once the first call is finished.

D. It allows internal users who are called when they are busy to place the second call on hold until the first call is finished.

All release ox and later Avaya Aura?Communication Manager (CM) deployments support secure link access: SAL for remote access to the server and alarm notification from the server to the support engineer?

Which hardware or software is required at the customer site for SAL support of the CM server?

A. SAL software is required and uses a separate SAL server.

B. SAL software is required and uses a secure external modem.

C. SAL software is part of System Platform and requires no additional hardware.

D. SAL software is part of System Platform and uses a remote maintenance board (RMB) that must be installed in the server.

Security Violation show valid and invalid attempts to access the system using three types of codes.

In addition to station security codes, which two types of codes are measured in security Violation reports? (Choose two)

A. Barrier codes

B. Access security gateway (ASG) codes

C. Dial access codes (DAC)

D. Authorization codes

E. Administrative login codes

A user reports that when attempting to dial an external call to local number the system does nothing ?just silence.

You interview the user as follows.

You: What happens if you longer after you dial your number?

User: once I waited for about half a minute, then I heard these tones that supported the something was wrong.

You: Did the sound stay on the same pitch or did it change pitches back and forth?

User: Back and forth one pitch higher than the other.

You: OK, that helps. What did you dial to get an outside line?

User: Nine (9)

You: Thank you, I appreciate the information, I will get back with you shortly.

With reference to the scenario shown in the exhibit, which action should you take?

A. Re-administer the Dial Plan to requiring 10 digits for making local external calls

B. Determine the correct Feature Access Code to make an external call and inform the user

C. Re-administer the feature access code for the user's situation to dial `9' to make an external call.

D. Do nothing to the Dial Plan but delete the "*" Feature Access Code

A customer wants to connect two branch offices with an ISDN trunk, where each branch office has a PBX system.

Which service Type Should you selected in the configuration of the trunk?

A. Tie

B. Tandem

C. Operator

D. Internal

You must add 500 new stations with a four digit length, starting with station 4500.

What information must you populate in the dial plan analysis form?

A. Dialed String = 4; Total Length =4; Call type = sta

B. Dialed String = 45; Total Length =4; Call type = ext

C. Dialed String = 4; Total Length =4; Call type = ext

D. Dialed String = 45; Total Length =4; Call type = sta

Youare a technician responsible for an Avaya Aura?Communication Manager implementation. You need to connect your PC/laptop to the server for initial setup and administration, as well as, set up a PC/laptop for the customer for on-going administration.

From the following list, which method is best used for on-site access to Communication Manager?

A. Through the service PC/laptop connected to the pre-configured CM IP address of 192.11.13.5

B. Through the service PC/laptop connected to the services port on the server using a crossover cable

C. Through the service PC/laptop connected to the services port on the server using a USB cable

D. Through the service PC/laptop connected to the Secure Access Link (SAL) interface on the server using a crossover cable

When adding an extension, you must conform to which form In Communication Manager?

A. COR

B. COS

C. Dial Plan

D. FAC

Once the route pattern has been designated for ARS, what is the next step?

A. Choose the AAR

B. Choose the FAC

C. Choose the network

D. Choose the trunk group

Which Call Pickup Group allows the administrator the ability to combine different Pickup Groups?

A. Directed Call Pickup

B. Pickup Group

C. Expanded Pickup Group

D. Extended Pickup Group