3308 Online Practice Questions and Answers

Prior to starting to delete the calls from the calls partition, by default what is the free space that the diskmanager will attempt to keep free on the calls partition?

A. 1 MB

B. 1 GB

C. 100 MB

D. 500 MB

Where can an Avaya WFO/Framework administrator view all user changes in its administrative pages?

A. the user log

B. the alarm status

C. the audit viewer

D. the installer log

You have the following servers.

1.

Avaya Contact Recorder Master

2.

Avaya Contact Recorder Standby

3.

Avaya Contact Recorder Slave

4.

Centralize Search and Reply server

What is the correct order for upgrading the Avaya Contact Recorder (ACR) servers?

A. 1, 3, 2, 4

B. 2, 1, 3, 4

C. 3, 1, 2, 4

D. 4, 1, 3, 2

Which three types of reports are included with Quality Monitoring (QM)? (Choose three.)

A. usage reports

B. activity reports

C. calibration reports

D. historical reports

E. screen reports

Which statement describes how to backup the Audio and Screen recording for the Quality Monitoring (QM) system?

A. Backup the contents directory on the QM Server.

B. Backup the SQL database on the QM Server.

C. Backup the /eCorder directory on the Avaya Contact Recorder (ACR).

D. Archive the contents of the /call directory on the Avaya Contact Recorder (ACR).

Which statement regarding the Communication Manager configuration for the Avaya Contact Recorder (ACR) is true?

A. The Universal Call ID (CID) must be disabled.

B. 4624 IP telephones must be created for each DMCC port required on the recorder.

C. Tone detection must be configured with all recording modes.

D. Enhanced conferencing must be disabled.

While waiting to activate an Avaya Contact Recording license, some tests are run with the five- day license.

Once the full license is obtained, what is the path to update the Avaya Contact Recording to the full license?

A. System > License > Change License

B. System > Manage Users > Change License

C. General Setup > Recorder > License

D. General Setup > Recorder > Key Management Server

Which two servers require a License Activation Key? (Choose two.)

A. Avaya Contact Recorder Standby

B. Avaya Central Replay Server

C. Avaya Contact Recorder Slave

D. Avaya Contact Recorder Master

Before connecting to the Enterprise Manager server, on which ACR must unlimited strength encryption be enabled?

A. Avaya Contact Recorder (ACR) Master only.

B. Avaya Contact Recorder (ACR) Master and Standby only.

C. All Avaya Contact Recorder (ACR) Master Standby and Slaves

D. All Avaya Contact Recorder (ACR) Master Standbys and CRSs

A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura® Contact Center in a SIP-based Contact Center.

What information is required to get the Avaya Aura® Contact Center to communicate with the Avaya Contact Recorder? (Choose three.)

A. Communication Control Toolkit username

B. Communication Control Toolkit Windows Domain details

C. Avaya Aura® Contact Center Meridian Link Services IP Address

D. Application Enablement Services IP address

E. Communication Control Toolkit IP address