37820X Online Practice Questions and Answers

What is the VantageTM Voice Assistant?

A. An optional licensed feature for any Vantage device

B. A Vantage application from the Apple app store

C. A Vantage application for the K155

D. A Vantage application from the Google Play store

With Avaya Spaces, which statement is true about the what users can do?

A. Guest level users can only text chat other users.

B. All levels of users can text chat and video call.

C. Only Member level users and above can video call.

D. Only the Owner/Admin level users can video call.

With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A. They can have direct online video calling but no video conferences.

B. They can host online video conferences with a maximum of 5 participants.

C. They can host online video conferences with a maximum of 15 participants.

D. They can host online voice conferences with a maximum of 15 participants.

Your customer wants WIFI connectivity.

What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A. J179

B. J169

C. J139

D. J129

With the Avaya IXTM Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

A. Basic

B. Plus

C. Business

D. Platinum

Which statement describe the competitive advantages of the Avaya Midsize Solution?

A. It focuses on the customer's IT relevant needs.

B. It Is available in more deployment options than other major vendors.

C. It supports a broader range of endpoints types.

D. It delivers a lower total cost of ownership compared to all major vendors.

Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications. In the area of cloud communications, which characteristic is associated with midsize businesses?

A. They decrease solution complexity by reducing features.

B. They will gain greater flexibility.

C. They can shift to cloud storage for data and Information.

D. They Improve and extend the mobile infrastructure.

Refer to the Scenario: HandH Ticket.

You are designing a solution for HandH Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler. Which three facts do you need to know to help determine a cost estimate for a comparable premise- based solution? (Choose three.)

A. No additional Information Is needed

B. The number of conferences per month

C. Whether they need web collaboration

D. Whether they will need recording

E. The number of participant-.

Refer to the Scenario: HandH Ticket.

HandH Ticket has a single administrator for all their locations. They heard about the User self- administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive. In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

A. Button programming

B. Modify their personal directory.

C. Create personal short codes.

D. Correct their personal entry in the system directory.

Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

A. To IP Office and anchored In IP Office: A-6

B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B

C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5

D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7