700-805 Online Practice Questions and Answers

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B. There are no open incidents 30 days before renewal dates.

C. Customer is willing to subscribe to a recommendation case to be publicly communicated.

D. The health index of a customer is over expected targets with no red flags.

Which steps to develop a renewal quote are valid?

A. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.

B. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.

C. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.

D. Position the new technology, create a Quote, Order the Quote.

Which area of the Success Plan is the Renewal Manager responsible?

A. Barriers Predicted

B. Solution Renewal

C. Adoption Barriers Overcome

D. Success Plan Hypothesis

Which statement best summarizes the intended outcome of the Success Plan?

A. development of a customer-centric view for achieving value from their portfolio

B. provide scheduling for resolving customer qual y issues

C. generate financial data that indicates a customer's propensity to renew

D. grow incremental annual recurring revenue

What support should an RM take from the CSM?

A. Communicate new greenfield opportunities.

B. Communicate value and the impact of Cisco solutions.

C. Book customer-service briefings.

D. Oversee the closure of contracts.

What is the future state goal of licensing at Cisco?

A. Smart License

B. Standby License

C. Classic PAK

D. Right to use

Which statement regarding which tools can be added as value to customer and partners is invalid?

A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase

B. help manage Discounts for Quoting

C. gain insight into new and unique business prospects for your customers and expand sales potential

D. Trusted Data Source for Hardware Refresh and Software renewal insights

How does Cisco define AT R?

A. Contracts/subscriptions that are available to renew.

B. ATR is the sum of RR and iARR, minus the attrition rate.

C. Any customer agreement where attrition has been an issue.

D. Contracts/subscriptions that have attrition terms revoked.

Which approach should be applied when renewing a quote?

A. Product led approach

B. Solutions led approach

C. Reward led approach

D. Concerns led approach

Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

A. Meraki

B. Stealth watch

C. Tetration

D. App Dynamics