700-805 Online Practice Questions and Answers

Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

A. validate the customer's business needs

B. focus on benefits

C. lock in revenue streams through co-termination

D. explore up sell opportunities

Which three financial metrics are critical in renewing subscriptions? (Choose three.)

A. net new sales

B. annual re curing revenue

C. close rate

D. training costs

E. renewal rate

Which architecture addresses customer needs for voice, video, and data?

A. Security

B. Data Center

C. Collaboration

D. Enterprise networking

Which services are contained in the CX portfolio?

A. Support Services, Business Critical Services, Professional Services and Managed Services

B. Support Services, Business Critical Services and Professional Services

C. Support Services and Business Critical Services

D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

Which success indicator for a Renewals Manager is valid?

A. increased deployment of licenses

B. stabilized customer satisfaction scores

C. new product introductions

D. on-time renewal

Which statement regarding which tools can be added as value to customer and partners is invalid?

A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase

B. help manage Discounts for Quoting

C. gain insight into new and unique business prospects for your customers and expand sales potential

D. Trusted Data Source for Hardware Refresh and Software renewal insights

Which strategy contributes to the successful renewal of service contracts?

A. Offer discounts.

B. Lock in revenue streams through co-termination.

C. Communicate product performance, pricing, and position.

D. Discount multi-year service agreements.

How does Cisco define AT R?

A. Contracts/subscriptions that are available to renew.

B. ATR is the sum of RR and iARR, minus the attrition rate.

C. Any customer agreement where attrition has been an issue.

D. Contracts/subscriptions that have attrition terms revoked.

Which is the first step in a solutions-led sales approach?

A. present quote to customer

B. examine previous purchases

C. identify the latest technology release

D. understand the customer's objectives

Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

A. Meraki

B. Stealth watch

C. Tetration

D. App Dynamics