Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
A. when the customer issue is not service affecting
B. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
C. when the issue for the customer is intermittent
D. when the issue is a common one resolved through an upgrade
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and
Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error
Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
B. Export the SBCE identity certificate, and import it into SM.
C. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
D. Add Certificate Authority certificate into the TLS profile Peer Verification List.
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
A. With SBCE, Remote Workers must use a different dial plan to Office Workers.
B. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
C. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted?
A. the first number indicates the number of retries, the second number indicates the total number of links monitored
B. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links
C. the first number indicates the total number of links monitored, the second number indicates the number of links down
D. the first number indicates the number of links down, the second number indicates the total number of links monitored
Which two trace tools are available for Session Manager? (Choose two.)
A. the CallTrace command on the Session Manager Command Line Interface
B. the traceSM command on the Session Manager Command Line Interface
C. Trace Viewer in the System Manager GUI
D. the List trace command on the Session Manager Command Line Interface
E. Pcap
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
A. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
B. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
C. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
D. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
Which three statements about Avaya Breeze TM with WebRTC Snap-in are true? (Choose three.)
A. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura® Media Server (AAMS).
B. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
C. WebRTC uses the Avaya Aura® Media Server (AAMS) to convert WebRTC media to SIP media.
D. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
E. The web browser uses the “Cluster IP Address” to reach an Avaya Breeze ™ node when making a WebRTC call.
In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)
A. Automatic mode
B. Real-time mode
C. Ladder mode
D. Summary-time mode
E. Non real-time mode
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?
A. 5022
B. 2222
C. 222
D. 822
E. 22
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura ® Messaging (AAM) and issues the vmstat command.
What information will the display present?
A. The amount of virtual memory used
B. The status information about the virtual machine
C. The statistical information about voicemail boxes
D. The count of mailbox password violation attempts