In Defining Content the challenge is the _________of information or content an organization produces.
A. quality
B. volume
C. source
D. none of the above
Workflow engines can complete processes without any human interaction.
A. True
B. False
A swimlane process map:
A. Distinguishes the responsibilities for steps within a process
B. Uses colored visual indicators to indicate progress
C. Lists tasks and deadlines
D. Provides real-time data on process efficiency
In process modeling it is beneficial if work-shop participants ____________________.
A. have comprehensive know how about financing issues
B. are informed about all IT-Systems the enterprise uses
C. represent the entire business process as cross-functional group
D. already developed a finished process module for their sector
What is the job of the process owner?
A. Responsible for process design, process performance and development of the solution
B. Execution of project management for re-engineering
C. Development of the database design for the repository
D. Selection and procurement of BPM-tools
Why is focused People and Change Management necessary in BPM?
A. To achieve quick wins faster
B. To anticipate the impact on stakeholders
C. To assure customers of success
D. To motivate the process team
What is one of the primary purposes of process modeling?
A. Verbal description of the process features
B. Visual illustration of process features to ensure better communication
C. Presentation of the process-lifecycle
D. Creation of specifications for process simulation