C_C4H410_21 Online Practice Questions and Answers

Which data is synchronized bi-directionally between SAP Sales Cloud and SAP CRM on premise? Note: There are 2 correct Answers to this question.

A. Contacts

B. Pricing

C. Promotions

D. Leads

Based on which organizational elements can you define the distribution chain information in the product master? Note: There are 2 correct Answers to this question.

A. Distribution channel

B. Plant

C. Sales organization

D. Sales unit

Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.

A. Tile view

B. Table view

C. Timeline view

D. Map view

What must you define to enable upsell and downsell product recommendations in sale quotes? Please choose the correct answer.

A. Product categories

B. Product lists

C. Product groups

D. Product hierarchies

What activities do you perform in the Administrator work center to enable a new social media channel? There are 3 correct answers to this question.

A. Create and schedule a social media import run.

B. Define the ticket priority with the social media channel provider.

C. Select the social media channel service level.

D. Set up access to your social media account.

E. Select the channel type.

Which options do you have when you create an activity plan? Note; There are 2 correct Answers to this question.

A. Define workflow rules for the activity plan.

B. Define the validity of the activity plan.

C. Define whether tasks are mandatory.

D. Define route planning for visit execution.

Which of the following actions can you perform with the Adaptation function? Note: There are 2 correct Answers to this question.

A. Create an extension field and define its properties.

B. Create code list restrictions.

C. Assign a page layout to achieve dynamic user interfaces.

D. Create workflow rules.

What are some of the features that SAP Sales Cloud provides during the Visit Planning phase? Note: There are 2 correct Answers to this question.

A. Notifications for visit plan approval

B. Status of tasks completed during the visit

C. A calendar view containing visit details

D. Map-based route planning

Which of the following are characteristics of free goods usage in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

A. Items are read-only in the sales document.

B. Inclusive determinations are allowed.

C. Exclusive determinations are allowed.

D. Items are editable in the sales document.

E. Free goods determination is triggered by credit check.

What is the purpose of Data Workbench? Note: There are 3 correct Answers to this question.

A. Update

B. Simulate

C. Extract

D. Export

E. Import