Quality Assurance is defined as those activities which are designed to:
A. Prevent defects from occurring
B. Improves a product's quality
C. Track problems reported to closure
D. None of the above
E. All of the above
Customer dissatisfaction is an example of:
A. Inspection Cost
B. Internal Failure Cost
C. External Failure Cost
D. Prevention Cost
A technique that can be used for active listening is:
A. Paraphrase the speaker's meaning
B. Offer a point of view often when in conversation
C. Express concerns
D. Explain the speaker's meaning
Responsibility for measurement rests with _______________ at all times.
A. Individuals Performing the Work
B. Management
C. Process Engineer
D. Metrics Consultant
The workbench definition should contain a policy statement. The objective of the policy statement is to:
A. Define why the workbench is performed
B. Define what the workbench is to accomplish
C. Explain how the workbench will perform the tasks
D. Define the quality of the offered product
E. Define who is accountable for performing the workbench
An Income Statement is a:
A. Summary presentation of revenues less the expenses
B. Expected minimum return on internally invested capital
C. Verifiable assumptions about the future based on history and trend data
A data element in a DFD represents:
A. A Sequential File
B. A Disk Store
C. A Repository of Data
D. An Index File
E. None of the above
Business requirements are also called Non-Functional Requirements.
A. True
B. False
Which of the following is NOT a validation testing phase?
A. Requirements Review
B. Unit Testing
C. Integration Testing
D. UAT
Which of the following is NOT included in the Acceptance Test Plan document?
A. Benchmarks for Completion
B. Needed Resources
C. Work Breakdown Structure
D. Cost Benefit Analysis