CBAF-001 Online Practice Questions and Answers

Which of the following BEST describes the cause of a bottleneck in a business process?

A. A step where one actor passes the process to another actor.

B. A mismatch between the capacities of related process steps.

C. An unnecessary step or steps in a sequence of process steps.

D. A number of related steps that are carried out by different actors.

An airline wishes to assess the punctuality of its flights. What type of business activity would do this?

A. An enabling activity.

B. A controlling activity.

C. A planning activity.

D. A monitoring activity.

An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

A. As (8 .. 100) at the Department end of the relationship.

B. As a many-to-many between Department and Employee.

C. As a one-to-one between Department and Employee.

D. As a one-to-many between Departmentand Employee.

The Internal Rate of Return has been calculated for an option in a Business Case. Which ONE of the following statements is true?

A. The Net Present Value is not known.

B. The DCF Rate is not known.

C. The Net Present Value is Zero.

D. The DCF Rate is Zero.

An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A. Questionnaires.

B. Interviewing.

C. Special purpose records.

D. Document analysis.

Which category of activities should be identified first when developing a 'Business Activity Model' (BAM)?

A. Enabling.

B. Planning.

C. Doing.

D. Monitoring.

As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?

A. Shadowing.

B. Prototyping.

C. Special purpose records.

D. Activitysampling.

An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

A. Activity sampling.

B. Protocol analysis.

C. Document analysis

D. Structured observation.

Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

A. Assign resources.

B. Resource.

C. Project Manager.

D. Project.

Which of the following may be used to document the outcomes of a workshop?

A. Mind maps.

B. Brainwriting.

C. Roundrobin.

D. Stepwise refinement.