What does the Load Application Indicators and Compute Application Scores job do?
A. Generates scores for all indicators and business applications across selected profiles
B. Generates scores for selected indicators and selected applications across all profiles
C. Generates scores for all indicators and business applications across all profiles
D. Generates scores for all indicators and selected applications across all profiles
What relationship type is used to describe a relationship between a business capability and a business application?
A. Used: Used by
B. Depends on: Used by
C. Provides: Provided by
D. Runs on: Runs
Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?
A. Lifecyle Model
B. Ignore Technical Risk
C. Lifecycle Release
D. Lifecycle Full Version
What key components of ServiceNow does APM leverage? (Choose three.)
A. Discovery
B. Service Mapping
C. Service Catalog
D. Application Services
E. HR
What is the name of the basic plugin for the APM application?
A. Application Portfolio Management
B. Business Planner
C. Financial Management for APM
D. Application Portfolio Management - ATF Tests
Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?
A. Discovery
B. Software Asset Management
C. APM
D. ServiceMapping
If a customer asks you how ServiceNow's ServiceMapping application works in order to support APM, how would you explain it?
A. Identifies all hardware and software CI's and other dependencies that support that service.
B. Drills down to provide application services, vulnerabilities and risks.
C. Creates an API to manage seamless application services.
D. Provides software entitlements through a top-down approach.
What is the value of managing applications using ServiceNow?
A. Allows data collection and visualization without manual effort
B. Allows automation of retiring applications
C. Provides application owners insight to release counts
D. Provides top down strategic alignment in the PMO
Which portal is the best data source to capture strategies, goals and capabilities?
A. The Application Navigator
B. Business Planning Portal
C. The Application Portfolio Management Portal
D. Assessment Indicator Portal
During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?
A. sn_apm.apm_admin
B. sn_apm.apm_user
C. sn_apm.apm_analyst
D. business_planner