CIS-HAM Online Practice Questions and Answers

What minimum role is required in order to use the Hardware Asset dashboard?

A. asset

B. asset_manager

C. ham_user

D. ham_admin

E. inventory_admin

What original costs are involved in purchasing an asset and putting it into use? (Choose three.)

A. Lease

B. Delivery

C. Spare parts

D. Maintenance

E. Storage

Which mobile app allows the user to conduct an inventory audit?

A. ServiceNow Agent mobile app

B. Mobile My Inventory

C. Mobile Hardware Asset Management

D. Mobile My Assets

E. ServiceNow Inventory mobile app

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

A. Yes, it can

B. No, it cannot unless the lifecycle stage is EOL

C. No, it cannot

D. Yes, it can be deleted or deactivated

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

A. Create consumable asset

B. Don't create assets

C. Merge CI

D. Leave to category

E. Create assets

When does an asset's lifecycle begin?

A. When an asset request is fulfilled

B. Upon the asset deployment

C. When the asset is procured

D. Upon the asset's request

How can you automate the replenishment of stock levels?

A. Transfer Rules

B. Transfer Orders

C. Stock Filters

D. Stock Rules

The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

A. When stock is less than the threshold specified in the stock rule

B. By creating a purchase orders to restock from other stockrooms

C. By creating transfer orders to restock from other stockrooms

D. By notifying the stockroom manager of new transfer orders

Which is NOT a component of a hardware asset's lifecycle?

A. Dispose

B. Request

C. Consume

D. Procure

E. Receive

To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

A. Name, Asset tracking unit, Model number

B. Name, Manufacturer, Model number

C. Asset tracking unit, Manufacturer, Model category

D. Asset tracking unit, Manufacturer, Model number

E. Name, Device type, Model category