COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Answers
Select two ways you are able to integrate Google Analytics with a template based Community. 2Answers
A. Community Builder >> Settings > > Analytics Setup
B. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
C. Community Builder >> Settings >> Advanced >> Edit Head Markup
D. Setup Menu >> Google Analytics >> Communities
E. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin do to use Community Builder to brand the Community?
A. Specify font family, style, and weight
B. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
C. Adjust kerning values in a variety of typefaces
D. Use custom CSS to apply Universal Containers styles
E. Adjust the pixel width of the masthead
Universal Containers recently rolled out a Community to their partners.
The internal sales team has the following requirements for internal users:
- Ability to support the addition of 50 new partners every month.
-Ability to pass leads to the partners.
- Continue to have access to the leads after transfer to partners.
-Access to the opportunity when the partner converts the lead.
- Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead.
Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?
A. Create a sharing rule to share leads and opportunities to internal users.
B. Use sharing sets to share leads and opportunity to internal users.
C. Create a public group and include partners and share records to the public group using sharing rules.
D. Allow partner users to manually share the leads and opportunities with internal users.
Universal Containers needs employees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.
What should the Salesforce Admin do to give employees access to the Customer Community?
A. Add public access to Chatter to the profile.
B. Assign the Customers Community app to the Salesforce user profile.
C. Request that employees with Salesforce access register as Community users.
D. Enable the "View Global Header" permission for Salesforce users.
Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts. How should the Administrator meet these requirements?
Select one or more of the following:
A. Set up Unlisted Chatter groups and make the UC account manager the owner
B. Set up Private Chatter groups and make the UC account manager the owner
C. Build a custom Lightning Component and enable the sharing attribute
D. Configure a Collaboration object with manual sharing
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community. What should a Community Cloud consultant suggest as a method of implementation?
Select one or more of the following: A. Configure Salesforce Connect and define the required external objects
B. Create a custom lightning component to display the information in an iframe
C. Configure Files Connect and include the external object in the global search
D. Used the standard files component and define the third-party billing system as a source
Universal Containers needs to create a Community that meets the following requirements:
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Self-Service Support Community, in which customer and partner users are community members
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Partner users help Universal Containers by adding or resolving cases for their customers within the Community
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Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects
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Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers
Which licence type should a Salesforce Administrator use for these Partner users?
Select one or more of the following:
A. Customer Community Plus licence
B. Partner Community licence
C. Employee Community licence
D. Customer Community licence
Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a Community and reuse these pages for their contractors and vendors.
Community members should be able to:
-Search and find articles on standard operating procedures.
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Submit invoices and receive status updates.
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Submit bids and receive updates.
How should the Salesforce Admin build this Community?
A. Build a community in the external website and integrate with Salesforce for bid processes and other information.
B. Provide access to the internal Salesforce org and limit access by profiles.
C. Select the Site.com Template with the Navigation menu for invoices and bid processes.
D. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements.
Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?
A. Aloha
B. Napili
C. Kokua
D. Koa
E. None of the above
The Universal Containers marketing department has approved a digital experience concept. The CTO has
specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the
Community?
Select one or more of the following:
A. Tabs + Visualforce Community
B. Salesforce Sites
C. Koa or Kokua Community template
D. Lightning Community