CQA Online Practice Questions and Answers
The fraction of nonconforming products is plotted on which of the following types of control charts?
A. p chart
B. u chart
C. np chart
D. c chart
Auditors can use flowcharts in their work in order to:
A. analyze the causal factors of process dispersion
B. understand the overall process or system being audited
C. distinguish variations in a process over time
D. determine process capability and uniformity
Audits are conducted against a performance standard to ensure which of the following?
I. Meaningful measurements
II. Objectively evaluated performance
III.
Perceptive observations
A.
I only
B.
I and II only
C.
II and III only
D.
I, II, and III
Which of the following would NOT normally be used as a major category in a cause and effect diagram?
A. Modifications
B. Methods
C. Materials
D. Machines
As the last step before distributing an audit plan, an auditor should have the plan:
A. approved by the client
B. approved by the auditee
C. reviewed by the organization to be audited
D. reviewed by auditee management
Which of the following types of data is likely to be most reliable?
A. Data from an outside source
B. Data from the audited area
C. Attributes data
D. Corroborated data
Quality system audits are directed at evaluating the:
A. specific procedures that have special significance for a company's quality mission
B. quality aspects of various segments of a company's overall approach to quality management
C. quality aspects of specific processes to measure conformance to quality standards
D. organizational units that each have specific assigned missions
The following portion of the test includes several Case Studies. Each Case Study includes introductory information about a specific company or audit situation, followed immediately by a set of questions related to the situation described and various audit-related documents, identified by company name. All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations. Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period. Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
-An outbound carton with obvious damage was examined by the auditor on the shipping dock.
- A shipment of six (6) boxes to Allied Supply was returned because the customer-required certifications did not accompany the product.
-Unsigned product verification documents were found on stored products.
-
Of three (3) cartons found in the accepted materials station, only two of the cartons had labels indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton.
-
The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station.
The auditor's finding on products without "Accepted Material Traveler Cards" should be written against which of the following departments?
A. Production Control
B. Quality Assurance
C. Shipping
D. Engineering
When should audit checklists be prepared?
A. At the time the audit is requested
B. When the lead auditor is appointed
C. During the opening meeting
D. Before the field work is begun
Sampling procedures used in audits are designed to:
A. verify the scope of an audit
B. corroborate audit findings
C. conserve time in data collection
D. verify that all checklist items have been completed