Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
A. Sales and marketing refers to SCOR to improve demand generation.
B. Production and engineering uses SCOR best practices to design a new "make" process flow.
C. Distribution and logistics selects suppliers from the SCOR reference list.
D. Marketing and development incorporates SCOR Level I metrics for new product design.
Which of the following characteristics are reflective of a resilient supply chain?
A. Proactive in anticipating events and fast recovery from undesirable events
B. Reactive in anticipating events and fast recovery from undesirable events
C. Proactive in anticipating events and slow recovery from undesirable events
D. Reactive in anticipating events and slow recovery from undesirable events
Which of the following types of competitive strategies most likely will be effective for an industry in which the product is a standardized commodity?
A. Low-cost leadership
B. Best-cost provider
C. Broad differentiation
D. Focused differentiation
What should be the primary driver of supply chain decisions?
A. aligning with the strategies of a channel master
B. serving the end-user customer
C. serving the needs of the nucleus firm
D. serving your own needs
Who should maintain overall managerial control over both the SRM and CRM processes?
A. CEO
B. account manager
C. SRM and CRM team members
D. IT department
In order to be counted "perfect" when calculating the perfect-order measure, in addition to the order containing the correct goods, which of the following must also be perfect?
A. order must ship complete
II. order must arrive on-time
III. paperwork associated with order must be accurate and complete
B. I
C. II
D. I and II
E. II and III
F. I, II and III
Which or the following disposition decisions in a reverse logistics operation generally results in the highest recuperated profit for a company?
A. Disassembly
B. Recycling
C. Remanufacturing
D. Scrapping for cash
A key factor for determining the size of a new warehouse is:
A. the number of forklifts required to perform material handling operations.
B. understanding the inventory and throughput requirements necessary.
C. the minimum square feet required to receive local tax breaks.
D. utility and other overhead costs for the facility.
The most stringent measurement of fill rate to support product availability is:
A. item.
B. line.
C. value.
D. order.
The primary advantage of a centralized system with few locations compared to a decentralized system with many locations is that:
A. lead time to customers is shorter.
B. on-time shipment delivery is higher.
C. total inventory levels are lower.
D. cost of transportation from producers is lower.