HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers

Correct Answer: B

Explanation: To extend the reporting capability of Health Cloud, a consultant should recommend CRM Analytics forHealth Cloud. This is a feature that provides pre-built dashboards and reports that help users analyze various aspects of health care delivery, such as care plan adherence, patient outcomes, referral management, network performance, and more12. CRM Analytics for Health Cloud also allows users to customize and create their own dashboards and reports based on their specific needs13. Care Management Extension, Insights for Health Cloud, or Reporting unmanaged package are not features that can extend the reporting capability of Health Cloud.

Correct Answer: B

B is correct because if a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list.This is because the filter criteria are applied to the user's query, and if the user does not have permission to view the field, the query will return no results. To avoid this issue, the administrator should ensure that the user has the appropriate field-level security settings for the fields used in the filter. References: : Manage Your Patient or Member Lists : Control Access to Patient or Member Lists

Correct Answer: AD

A is correct because Remote Device Monitoring can help the MedTech company tomanage its run rate business by enabling them to monitor the performance and usage of their devices remotely, and alert them of any issues or anomalies

that may affect contract compliance.

B is incorrect because MedTech Accelerator is not a feature of Health Cloud, but a program that provides funding and mentorship for early-stage medical device and health technology companies.

C is incorrect because Advanced Account Forecasting is not a feature of Health Cloud, but a feature of Sales Cloud that helps salesteams to predict their revenue and quota attainment.

D is correct because Sales Agreements can help the MedTech company to manage its run rate business by allowing them to create contracts that commit the customer to buy products in a specific quantity orfor a specific amount over time,

and track the fulfillment and invoicing of those contracts. References: : Remote Device Monitoring : Sales Agreements

Correct Answer: CE

Explanation: According to the Salesforce documentation2, there are two ways to capture consent from enrollees of a care program:

By talking to an agent via phone who then enrolls thepatient using the Enroll in Program quick action in Health Cloud2.

By using a self-service portal via a community where the enrollee can view and sign the consent document electronically using DocuSign or Adobe Sign2. Therefore, options C and E are correct. Option A is incorrect, because web chat is not

a supported channel for capturing consent in Health Cloud. Option B is incorrect, because email-to-case is not a supported feature for enrolling in a care program. Option D is incorrect, because SMS is not a supported channel for capturing

consent in Health Cloud.

Correct Answer: BC

Medication Review and Medication Reconciliation are two Health Cloud solutions that canhelp a company based in the United States to track medications that patients take in a standardized format and detect potential drug-to-drug interactions. MedicationReview is a Health Cloud feature that allows users to capture standardized information related to medication, such as drug name, dosage, frequency, route, and indication1. Users can also add notes and recommendations for each medication, and view the medication history of a patient1. Medication Review supports the RxNorm standard, which is a normalized naming system for generic and branded drugs in the US2. Medication Reconciliation is a Health Cloud feature that allows users to efficiently manage and reconcile a patient's medications list using the Patient Medication Manager lightning component3. Users can easily review the patient's medication information, identify errors and adverse drug interactions, and add recommendations and notes, all from one place3. Medication Reconciliation also supports the RxNorm standard, anduses the National Library of Medicine API to check for drug-to-drug interactions4. References:

1: Medication Management and Medication Review - Salesforce

Correct Answer: ACD

Explanation: Timeline (A), Life Events ? and Patient Card (D) are components that are customizable in HC. EHR Data (B) is not a component, but a type of data that can be integrated with HC. Custom Label (E) is not a component, but a metadata type that can be used to create labels for components.

Correct Answer: B

Correct Answer: BDE

Explanation: Events can be specified to appear when the Health Cloud home page first loads (B), the patient timeline supports standard andcustom objects (D), and filters can be used to limit the number of records shown in the patient timeline (E) are three statements that are true about the patient timeline view. The patient timeline cannot be used in any Salesforce application (A), as it isspecific to Health Cloud. The patient timeline is not a Health Cloud Empower component ? but a standard component in Health Cloud.

Correct Answer: A

Explanation: The approach that a consultant should use to set up this integration is a middleware integration solution that can handle data transformation if necessary. A middleware integration solution is a software layerthat connects different systems and applications and facilitates data exchange between them. A middleware integration solution can also perform data transformation, which is the process of converting data from one format or structure to another. This is useful when the source system and the target system have different data models or standards.

Correct Answer: BD

B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the

connection to the external benefit service that provides the patient's insurance coverage information.

D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A namedcredential specifies the URL of the external benefit service and the

authentication protocol and credentials to use for callouts to that service. References: : Set Up Data for Benefit Verification : [Named Credentials]