JK0-802 Online Practice Questions and Answers

A company recently had a security breach and is now required to increase the security on their workstations. A technician has been tasked to harden all the workstations on the network. Which of the following should the technician do?

A. Enable Windows automatic updates

B. Enable screensaver required passwords

C. Enable MAC filtering

D. Enable wireless encryption

Which of the following should a technician do FIRST to secure a mobile device?

A. Assign a passcode

B. Download updates

C. Disable GPS

D. Install antivirus

A customer reports that their wireless laptop cannot connect after removing it from its carrying case. The laptop boots and the user is able to log in. Which of the following should be checked FIRST?

A. External antenna switch

B. Status in Device Manager

C. Available hard drive space

D. Laptop battery levels

A user reports paper jams at the location of the paper trays. Which of the following components would need to be replaced to resolve this issue?

A. Fuser

B. Duplexer

C. Pickup roller

D. Imaging drum

A user reports their laptop battery will not charge. Which of the following would be checked FIRST in order to narrow down the issue?

A. Check the AC voltage at the outlet using a multimeter.

B. Remove the battery and power the laptop using the AC adaptor.

C. Remove the battery and place it in another laptop to see if it works.

D. Use a multimeter to check the output voltage from the AC adaptor.

Which of the following is the BEST example of a physical security barrier?

A. Firewall

B. Cypherlock

C. Strong passwords

D. BitLocker

Computers on the network are frequently infected with viruses, malware, worms and Trojans. Which of the following should Mike, a technician, update automatically to prevent future problems?

A. Antivirus signatures

B. Antivirus engines

C. Malware engines

D. Virus encyclopedias

A technician is trying to remove a resilient computer virus. The virus keeps coming back after rebooting the system because some program or service has locked some of the virus' files and is preventing the AV from cleaning the system. Which of the following is the BEST approach to try and remove the virus while minimizing negative impact to the system?

A. Use REGSRV32 to deregister the virus DLLs.

B. Run the antivirus after rebooting in safe mode.

C. Use the repair disk and follow the prompts.

D. Use the recovery console to disable all windows services.

Which of the following is one of the key differences between iOS smartphones and Android- based smartphones?

A. Android phones cannot adjust Bluetooth visibility timeouts

B. iOS phones have to install apps from a PC

C. Android has an open source application store

D. iOS phones cannot use "Airplane Mode"

Ann, the network administrator, is notified that the server is responding very slowly. Upon entering the server room, she notices one of the drives in a RAID1 array has failed. Which of the following would BEST restore full functionality of the server while preserving redundancy?

A. Use Disk Management to remove the RAID array and use the drive standalone.

B. Use the RAID configuration tool to remove the RAID array and use the drive standalone.

C. Remove the failed drive in device manager and continue operating.

D. Replace the drive with a new drive and repair the RAID.