What are functional components?
A. They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone
B. They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream
C. They represent the output of the Requirement to Deploy value stream
D. They are the smallest standalone technology units that are useful to IT service provider
What does the system of record fabric for IT management include?
A. Service models flowing across the service backbone
B. Functional components and their interactions
C. Data objects, their relationships and inter-dependencies
D. Value streams and their typical activities
How does the IT4IT Reference Architecture use the value stream concept?
A. As a way of grouping functionality to provide context for where value is being created and delivered
B. To support predictable, sequential, waterfall approaches to IT service delivery
C. As a macro-process and capability architecture to provide context for IT value delivery and operations
D. In order to be compliant with the Value Chain concept of Michael Porter
What is a benefit of implementing the Strategy to Portfolio value stream?
A. Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage
B. Services designed in accordance with standards and policies
C. Prioritized IT investment based on impacts on architecture and business priorities
D. Reduced costs by proactively identifying issues before the service impact becomes severe
Which of the following key data objects is associated with the Service Portfolio functional component?
A. Service Contract
B. Conceptual Service
C. Portfolio Backlog Item
D. Scope Agreement
Which model consists of the set of essential building blocks that create or consume data objects, together with their relationships?
A. The Information Model
B. The Functional Model
C. The Service Model
D. The Integration Model
Which of the following is an objective of the Strategy to Portfolio (S2P) value stream?
A. Contributing to business strategy and planning, enabling IT alignment with business plans
B. Defining the context and end-to-end set of activities necessary to establish requirements and deliver new IT services
C. Defining the capabilities and business processes necessary for Project Management governance
D. Providing a new architectural framework that holistically describes all of the major activities of modern IT delivery
What are the core concepts of the IT4IT Reference Architecture at Level 1?
A. Value Stream, Functional Component, Service Backbone Data Object, Lifecycle Data Object, Relationships.
B. Governance Risk and Compliance, Sourcing and Vendor, Intelligence and Reporting, Finance and Assets, Resource and Project
C. Conceptual Service, Service Release, Service Release Blueprint, Service Catalog Entry, Actual Service
D. IT Value Chain, Strategy to Portfolio, Requirement to Deploy, Detect to Correct, Request to Fulfil
What data object is associated with the Engagement Experience Portal?
A. Shopping Cart
B. Service Catalog Entry
C. User Profile
D. Offer
Which of the following best describes The Open Group IT4IT Reference Architecture?
A. A policy framework for IT governance
B. A supply chain management model
C. A technical interoperability standard
D. A standard for managing the business of IT