OMNISTUDIO-CONSULTANT Online Practice Questions and Answers

A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360? view using FlexCards to replace the legacy application.

In this scenario, which three FlexCard features should the consultant recommend? Choose 3 answers

A. Actions

B. Custom Styles

C. Menu elements

D. Datatables

E. Newport Design System

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.

What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

A. DataRaptor Turbo

B. DataRaptor Extract

C. DataRaptor Load

D. DataRaptor Transform

Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.

According to best practice, what data source should be used?

A. Streaming API

B. DataRaptor Extract

C. REST

D. Integration Procedure

An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.

What is an advantage of calculation procedures that the consultant should highlight in this scenario?

A. Allows aggregate functions

B. Allows text concatenation using algebraic operators

C. Allows multiple versions that will execute based on when the request is made

D. Allows AI integration to calculate next best offer using policy attributes

A business needs a 360?view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.

What FlexCard feature should the consultant recommend to address this issue?

A. Zones

B. States

C. Actions

D. Flyouts

A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour

Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.

Which two suggestions should the consultant propose to address this concern? Choose 2 answers

A. Replace the DataRaptor Extracts with DataRaptor Turbo Extracts

B. Add Limit filter in DataRaptor Extract

C. Combine the DataRaptors into an Integration Procedure

D. Add Order By filter in DataRaptor Extract

A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:

DataRaptor Extract Action HTTP Action DataRaptor Transform Action

Following best practices, what can the consultant recommend to reduce processing time?

A. Combine these actions into an Integration Procedure

B. Change DataRaptors to extract single objects

C. Add conditional views to the OmniScript

D. Add reusable OmniScripts for each step

A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.

In this scenario, which OmniStudio data tool should the consultant recommend?

A. DataRaptor Turbo

B. Calculation Procedure

C. Integration Procedure

D. DataRaptor Extract

A company is beginning their first project using Calculation Procedures and Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.

In this scenario, what benefit should the consultant highlight to the developer team?

A. It aggregates data elements that have been calculated separately.

B. It verifies data types in the algebraic calculations of the calculation procedure.

C. It generates sample input and output JSON that can be easily used to build DataRaptors.

D. It allows developers to create what-if calculations.

Which OmniStudio tool can be used to invoke scheduled jobs?

A. Integration Procedure

B. DataRaptor Extract

C. DataRaptor Load

D. Calculation Procedure