You should consider using a field value when the list of allowed values is_____________. Available Choices (select all choices that are correct)
A. mostly static
B. three or fewer items
C. updated often
D. shared across all case types
You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time. Which team member do you contact to verify the project plan and manage expectations for the release schedule?
Available Choices (select all choices that are correct)
A. Project delivery leader
B. Lead business architect
C. Citizen developer
D. Deployment architect
Depending upon the purchase request amount, approvals cascade from the users to a loan officer, then to a director and finally to a vice president. The loan officer is the user's manager. The director is the loan officer's manager. The vice president is the director's manager.
Which two approaches can you use to configure the cascading approval? (Choose two)
A. Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s)
B. Approval based on Authority Matrix, with a Decision Table rule to determine the approver(s)
C. Approval based on Reporting structure, using the workbasket manager to determine the approver(s)
D. Approval based on Reporting structure and when conditions, using each operator's reporting to manager to determine the approver(s)
Which two field types are specialized versions of the Query field type? (Choose two ) Available Choices (select all choices that are correct)
A. A Picklist
B. Case reference
C. Data reference
D. Embedded data
A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement? Available Choices (select all choices that are correct
A. Create one work group for both personas and route to the work group
B. Create one new work queue and spirt the tasks by type
C. Create two new work queues one for editors and one for actors
D. Create two new work groups in Dev Studio that reference one work queue
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadline and passed deadline intervals? Available Choices (select all choices that are correct
A. Urgency value continues to increment as configured.
B. Urgency value remains at 100 but other service level processing continues
C. Service level processing is halted until the assignment is completed
D. The user is notified that the maximum urgency has been reached
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list ?
A. A data page
B. A local list
C. A data table
D. A data transform
On a service level, the passed deadline interval is measured from Available Choices (select all choices that are correct)
A. the end of the goal interval
B. the end of the deadline interval
C. when a user begins the assignment
D. when the assignment is ready for a user
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement ?
A. Configure a Validate rule for the room selection step.
B. Apply a Disable when condition to the total cost field.
C. Add a When condition to the room selection step.
D. Define a declare expression for the total cost field.
Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.
Select and Place:
