What document asks the seller to provide your project with a detailed description of a project solution along with a price to complete the project work?
A. Proposal
B. RFP
C. Bid
D. Quote
Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a resolution?
A. Conflict
B. Noise
C. Barrier
D. Ad hoc
Your program creates a byproduct that you could sell to a client. The cost of the byproduct would offset the cost of the program by nearly $7,500 per month. This is an example of which positive risk response?
A. Sharing
B. Enhance
C. Exploiting
D. Accepting
Over the life of your program you've received many change request forms. Some of the change requests have been approved and some have been declined. Where should you record all change requests and their status?
A. Change register
B. Integrated change control
C. Program Management Information System
D. Change log
Which of the following information gathering techniques is described in the statement below?
"Project risk experts participate in this technique anonymously. A facilitator uses a Questionnaires to solicit ideas about the important project risks. The responses are summarized are then recirculated to the experts for further comment."
A. Brainstorming
B. SWOT analysis
C. Checklist analysis
D. Delphi technique
The program manager defines the program objectives, requirements, and develops a high-level road map.
To ensure program alignment with the enterprise strategic plan, the program manager should work with which of the following?
A. Program governance board
B. Program management office
C. Change control board
D. Project managers on the program
A component project of a multiyear program delivers all expected products and services as anticipated. The component project manager obtains approvals from the stakeholders and transitions the benefits to operations. What should the program manager do next?
A. Reassign the component project manager to another component project or activity
B. Verify that the benefits were delivered and authorize component project closure
C. Conduct a program audit to confirm that the component project is complete
D. Keep the component project open until the program benefits are realized
After a company's senior executive management meeting, the CEO issues a mandate to automate a new-client on-boarding process that would effectively eliminate the current, manual, paper-based process. The assigned program sponsor selects a program manager.
Both the program sponsor and the program manager must ensure that the program charter contains which of the following?
A. Justification, benefits management plan, scope, and resources needed
B. Justification, benefits strategy, scope, and resource management plan
C. Justification, outcomes, scope, and stakeholder considerations
D. Justification, benefits management plan, program business case, and stakeholder considerations
A program was kicked off, but one of the key stakeholders was not present at the kick-off meeting.
What should the program manager do to ensure that the key stakeholder is familiar with the program's benefits and supports the program?
A. Note stakeholder communication needs in the program charter and document their expectations in the benefits sustainment plan.
B. Note stakeholder communication needs in the communications management plan and document their expectations in the benefits management plan.
C. Meet with the stakeholder to ensure stakeholder communication needs are documented in the communications management plan and that their expectations of benefits are documented in the benefits management plan.
D. Meet with the stakeholder to ensure stakeholder communication needs are documented in the communications management plan and that their expectations of benefits are documented in the benefits sustainment plan.