You need to recommend a solution for agents when working with customers to make reservations. What should you recommend?
A. task flows
B. Business Process Flows
C. workflows
D. Power Automate
You need to select an appropriate app for Relecloud. Which app should you recommend?
A. Dynamics 365 Field Service
B. Dynamics 365 Sales
C. Dynamics 365 Project Operations
D. Dynamics 365 Customer Service
You are designing tables and columns for a Power Platform solution.
The solution will contain an interactive experience dashboard.
You need to ensure that the columns you create can be used as global filters for the dashboard.
Which two data types can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Multiline Text
B. Choice
C. Text
D. Yes/No
E. Lookup
A company wants to create a Power Automate flow that posts marketing events to social media.
The company must ensure that the postings adhere to regulatory requirements for handling of personally identifiable information (PII) data. The company will not post events to unauthorized social media platforms.
You need to ensure that the requirement is met.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Configure the relevant connector so that is part of the Non-Business data group category.
B. Create a security role to prevent data export.
C. Configure an Azure Active Directory (AAD) security role for the maker to the environment.
D. Create a Data Loss Protection (DLP) policy.
E. Configure the relevant connector so that it is part of the Blocked data group category.
You are creating a scope of work document for a solution. You have the following requirements:
1.
Track support cases, first response time, and resolution time.
2.
Include a chat-like interface that allows managers to check the status of cases with minimal manual searching.
3.
Allow cases to have multiple different priority levels.
You need to include the required Dynamics 365 and Microsoft Power Platform components.
Which two components should you include? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Dynamics 365 Customer Service
B. Power Virtual Agents
C. Power BI
D. Dynamics 365 Customer Voice
You are designing a Microsoft Power Platform solution for a company that has multiple Microsoft Dataverse environments.
You need to prevent specific users from accessing specific environments.
What should you do?
A. Remove all security roles from the users of the specific environments.
B. Remove the user from the business unit.
C. Remove the user from all security groups.
D. Remove the user from all teams.
DRAG DROP
You are performing a requirements analysis for a customer.
The customer provides the following requirements:
1.
Power Platform storage capacity must remain under 100 percent.
2.
Customer service representatives must be sent an email when they are assigned a case.
3.
Help desk technicians must be shown an error message when they try to delete a task row.
4.
The plug-in pass rate must remain over 99 percent for the production environment.
You need determine if the requirements are functional or non-functional.
Which requirement type should you use? To answer, drag the appropriate requirement types to the correct requirements. Each requirement type may be used once, more than once, or not at all. You may need to drag the split bar between
panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

DRAG DROP
You are designing data loss policies for a Microsoft Power Platform implementation.
You have the following requirements:
1.
Solutions that use the HTTP connector must not include any other connectors.
2.
Prevent the use of the Microsoft Forms connector.
3.
Allow the use of the Azure DevOps connector.
You need to determine in which data policy group to add each connector.
To which data policy group should you assign the connector? To answer, drag the appropriate setting to the correct drop targets. Each source may be used once, more than once, or not at all. You may need to drag the split bar between
panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

DRAG DROP
A company plans to integrate Microsoft Power Platform with existing systems, including Microsoft Dynamics 365 Omnichannel for Customer Service.
You need to recommend a solution for each requirement.
Which components should you recommend for the requirements?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:

HOTSPOT
A company plans to use Microsoft Power Platform.
The company needs to understand how API requests are used so that its solution can be designed within the API limits granted by Microsoft. The company requires the following information:
How API limits are allocated
Which Microsoft Power Platform components count toward its API limits
Which Power Automate flow steps count toward API limits
You need to describe the API allocation for each design consideration.
Which API allocations should you identify? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
