A concerned project team member complains to the project manager that another team member is being disruptive and argumentative during team meetings. The project manager received some information that the team member recently overcame a difficult personal situation.
What should the project manager do to address the concem?
A. Provide team-building activities so that the team can learn how to overcome disruptive behavior
B. Inform the disruptive team member's functional manager that the disruptive behavior should be stopped immediately
C. Request a meeting with the disruptive team member and help to resolve the issue
D. Encourage self-governance and ask the concerned team member to speak to the disruptive team member directly
A project manager is working on a project to build a manufacturing complex. The project will run in three different phases: engineering, procurement, and construction. The procurement phase is in the initiation stage. The project sponsor wants to pursue the project phases as they have been planned, but also wants to accommodate and adjust to new data, input from the customer, and changes during the various phases as the project progresses.
How should the project manager approach this project?
A. Apply a predictive project management approach.
B. Evaluate and decide on a phased project management approach.
C. Implement an adaptive project management approach.
D. Use a hybrid model to combine predictive and adaptive life cycles.
An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage.
What should the project manager do?
A. Recommend splitting the project into two smaller projects in order to work exclusively in an agile environment without interference from a predictive approach.
B. Propose that the well-defined scope items be delivered using a predictive approach and use an agile approach to deal with the complex items.
C. Maintain stakeholder momentum in working on the scope definition until a full detailed scope is achieved prior to starting the project.
D. Update the risk register and escalate the issue to the project management office (PMO), requesting more resources be added to help define the project scope.
A project team was hired to perform on-site duties, but there were unexpected circumstances that required the entire team to work remotely. Some team members returned to their hometowns and they are now requesting reimbursement for operational expenditures.
What should the project manager do?
A. Follow the Perform integrated Change Control process and submit a change request.
B. Ask [he team members to draft a justification before processing the reimbursements.
C. Update the project management plan with the incurred costs.
D. Review the budget and allocate funds for the reimbursements.
An IT project manager for a project that is 50% complete teams that a critical team member plans to relocate to another country soon. The team member is needed for the remainder of the project.
How should the project manager improve team dynamics?
A. Require that all team members be physically present for the weekly project review.
B. Offer the team member an incentive to stay until the end of the project.
C. Replace the team member with someone who has similar qualifications and is located closer.
D. Set up a weekly video conference to monitor the progress of the team member's work.
A project manager is leading a multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express interest in being involved.
Which three actions should the project manager take to ensure proper stakeholder involvement? (Choose three)
A. Prioritize stakeholders based on the project phase and need.
B. Develop a stakeholder impact/influence matrix to determine the level of engagement
C. Perform a stakeholder assessment to align with the project objectives.
D. Include all stakeholders in the stakeholder engagement plan and provide the same level of communication.
E. Classify and rank stakeholders based on their positions in the organization.
A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the requirements. The project manager is concerned about scope creep. Which action should the project manager take to control the scope?
A. Ensure that all key stakeholders agree to the project deliverables and there will be no need for changes.
B. Accept only those changes to requirements that provide additional value to the project.
C. Reject all changes that will increase the budget or increase the time line of the project.
D. Accept only those changes that are approved by the change control board (CCB) prior to being implemented.
A project manager was informed by their supplier that there will be an upcoming raw material shortage due to a regulatory change. What should the project manager do?
A. Tell the supplier that they have an obligation to supply the raw material.
B. Search for a new supplier that can deliver the same materials on time.
C. Seek advice from the legal department and implement penalties.
D. Assess the possible impact of the raw material shortage on the project.
Some of the team members who are working on a new software tool are in a public space, arguing over a new feature being coded instead of completing the coding. How should the project manager handle this situation and get the team to complete the task?
A. Contact the human resources (HR) department to tell them there is an argument in a public space and that they need to intervene immediately.
B. Engage in the conversation in the public space by telling them the expectations of the feature and advise them to return to their workspace.
C. Listen to the argument from a nearby location to understand the situation, then offer insight into the features when the team is calm.
D. Bring the team members to the meeting room to discuss the new feature and to reach a common understanding of the necessary coding.
A project team is working to deliver a solution to manage nationwide crisis relief operations. The project team is spending most of its time in meetings with end users. The meetings have been slowing down project progress.
What should the project manager do to keep the deployment on track while obtaining stakeholder approval?
A. Inform the stakeholders that a daily meeting will take place at a specific time and ask them to share their feedback during this time.
B. Stop attending meetings, start development with what was collected so far. and define a date for the first delivery of the solution.
C. Ask the project sponsor to attend the meetings on behalf of the team while the team is working on the development.
D. Put all of the requirements, priorities, and progress on a visible board, share it with all entities, and decrease the number of meetings.