USER-EXPERIENCE-DESIGNER Online Practice Questions and Answers
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Which two resources should help accomplish this?
Choose 2 answers
A. Lightning Design System Website
B. Local Development Server
C. Lightning Web Component Recipes App
D. Develop Center's Lightning Component Library
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined thatextensive technical planning is needed for bot effectiveness and customer satisfaction
A. Training and support for planning
B. user interface planning
C. deboarding planning
D. voice and tone planning
Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted
A. Including innovative ideas to showcase technology
B. observing user behavior
C. putting oneself in thesituation of the end-user
D. creating requirements based on business leaders priorities
A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?
A. User Test
B. Cognitive Walkthrough
C. Tree Testing
D. Card Sorting
A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for
the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC's Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers
A. Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.
B. The CSS styles defined in the parent list component are not shared with the child items.
C. Any custom shared between the list and child items should be imported from a shared CSS file.
D. The CSS style defined in the parent list component are inherited by the child items
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers
A. Less employee turnover
B. Greater market share
C. Economic growth
D. Critical investing
E. Fewer workplace debates
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives. The service representatives work on multiple support cases hour, accessing them via queues, calls, or livechat. Which console navigation feature would NOT be relevant to the designer recommendation?
A. More than one detail item can be open at a time.
B. Multiple subtabs can be beneath a single parent record.
C. A split list of records and individual record detail can see on the same screen.
D. Service representatives with lower resolution monitors will have a better user experience.
Which two would be considered responsive design best practices? Choose 2 answers
A. Specify breakpoint sizes.
B. Use separate URLs per device.
C. Utilize pop-up windows.
D. Minimize page weight.
A UX Designer wants to build on a human-centered design by focusing on more than just an individual person and is considering engaging, connected, and social value-driven solutions.
What is the designer practicing?
A. Compassionate Design
B. Relationship Design
C. Service Design
D. User Experience Design
A UX Designer at Cloud Kicks (CK) is going to conduct discovery phase research to understand more about the customers' purchasing habits. They are interested in remotely observing customers' buying patterns over the course of a 2 onth period.
Which research methodology should be used?
A. Usability Study
B. Focus Group
C. Diary Study
D. Survey