220-902 Online Practice Questions and Answers

A technician gets a call from a customer stating that their computer will not boot. They are getting the following error "invalid system disk". Which of the following should the technician check FIRST?

A. Verify the operating system is installed correctly.

B. Verify that all removable drives are empty.

C. Verify Boot.ini is on the hard drive.

D. Verify the computer will boot into safe mode.

A small business owner is setting up their wireless network in their office, which is in a building shared with several other businesses. The owner does not want to disable the SSID broadcasting due to visiting customers needing to use the network, but does not want other businesses to notice the network, let alone access it. Which of the following would BEST accomplish this?

A. Configure the access point encryption from unsecured access to WEP.

B. Adjust the radio power so that coverage is restricted to the business.

C. Change the SSID to reflect the business name instead of a public access point.

D. Enable MAC filtering and restrict access to other company's devices.

Which of the following keys, when pressed immediately after the BIOS test, will display Windows Boot Manager on a Windows 7 PC?

A. f2

B. f8

C. esc

D. delete

A technician is tasked with repairing a Windows 7 system including the removal of recently installed files and software. Which of the following system restoration methods would be the LEAST destructive way to achieve this?

A. System Restore

B. System Image Recovery

C. CHKDSK

D. Windows Memory Diagnostic

A user recently installed a new video driver on a PC but upon boot Windows will not start. Which of the following is the BEST option to correct the issue?

A. Automated system recovery

B. Emergency repair disks

C. FIXBOOT

D. Safe mode

A technician is having performance issues with a hard drive. Which of the following commands will verify the integrity of the hard drive and fix any errors?

A. CHKDSK

B. XCOPY

C. FDISK

D. FORMAT

iOS 5 data can be backed up to a computer running iTunes via which of the following methods (select TWO)

A. Firewire

B. USB

C. Bluetooth

D. Local Wi-Fi

E. Pending

Which of the following is a way to remove data from a hard drive through destruction?

A. Disable ports

B. Shredder

C. Drill

D. Low-level format

A technician is installing a new router at a computer that wants to protect the configuration of the DMZ. To prevent unauthorized remote access, which of the following should the technician perform when installing a new wireless router?

A. Secure the room the router is stored in

B. Change the default password on the router.

C. Disable SSID broadcasting

D. Ensure that all cables to the router are shielded

A technician wants to change the security level for a set of internal websites accessed frequently by a user. Which of the following Control Panel utilities would allow the technician to complete this task?

A. Windows Firewall

B. Credential Manager

C. Network and Sharing Center

D. Internet Options

E. Homegroup