Printable PDFCompTIA 220-902 Exam Questions & Answers
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Vendor: CompTIA
Exam Code: 220-902
Exam Name: CompTIA A+ Certification
Certification Provider: CompTIA
Total Questions: 1534 Q&A ( View Details)
Updated on: May 23, 2026
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220-902 Online Practice Questions and Answers
A technician needs to remove the ability of standard users to shut down or restart a shared computer. Which of the following commands can be used to accomplish this task?
A. services.msc
B. shutdown.exe
C. bootrec.exe
D. gpedit.msc
A company would like to prevent commonly known social engineering risks. Which of the following would help mitigate these risks?
A. Annual security training
B. Install new switches
C. Review security policies
D. Require 180 day password expiration
A customer brings in a PC for repair. The technician attentively listens as the customer describes the problem with the PC. Once the customer has finished describing the problem, which if the following should the technician do to ensure the information is accurately documented? (Choose two.)
A. Ask questions to clarify the scope of the problem.
B. Complete the process as quickly as possible to begin the repair process.
C. Ensure the customer is educated regarding the correct terminology for the problem.
D. Restate the issue to verify understanding.
E. Notate all information exactly as the customer describes.
F. Search online resources related to the customer's issue to ensure accuracy.
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