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Exam2pass > Avaya > Avaya Certifications > 3002 > 3002 Online Practice Questions and Answers

3002 Online Practice Questions and Answers

Questions 4

Where can additional IP Office Service User logins be setup?

A. The IP Office Softphone Application

B. The IP Office System Monitor Application

C. The IP Office Manager Network Configuration

D. The IP Office Manager Security Settings

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Correct Answer: D

Questions 5

When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the WiFi connection?

A. DHCP will redirect the registration.

B. The client must use the cellular network.

C. With the FQDN and port forwarding router the Internet DNS can work.

D. The Internet router/firewall will proxy the IP Office IP address.

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Correct Answer: B

Questions 6

What does "IMAP support" mean in the IP Office UMS service?

A. A user can see/listen to voicemail messages via Web browser.

B. A user can receive voicemail messages only using MS Outlook.

C. All messages are forwarded to a user e-mail account and deleted on their telephone.

D. A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes programs running on their PC.

E. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.

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Correct Answer: B

Questions 7

Which call flow type has a web interface to retrieve information left by the caller?

A. Auto Attendant

B. Avaya Contact Recorder

C. Looped Announcement

D. Campaign

E. Voicemail Collect

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Correct Answer: E

Questions 8

Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)

A. The extension, user, and group numbering on each system must be unique.

B. The user and group names on each system must be unique.

C. Combo Cards are required in all systems.

D. The underlying network must be configured as a flat layer 2 subnet.

E. The total number of users within the Small Community Network must not exceed 250.

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Correct Answer: AB

Questions 9

Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.

Based on the information in the exhibit, what is causing the problem?

A. The timer should be set to 2 minutes.

B. The calls are being referred incorrectly.

C. The caller ID is not passed by some carriers.

D. The system is ignoring refresh messages.

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Correct Answer: C

Questions 10

A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.

What is causing this problem?

A. The WAN connections are down.

B. The remotes are doing a reboot.

C. The Unit/Broadcast address is 255.255.255.255.

D. Your login is not correct.

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Correct Answer: A

Questions 11

You have just plugged in a new IP500v2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit.

Why are two ports in one of the modules green?

A. IAH1 and LAN2 are transmitting and receiving.

B. The device has power and passed self-test.

C. The operating system is up, and someone is administering the system.

D. There is a Combo Card in the chassis.

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Correct Answer: A

Questions 12

Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

A. UMS

B. TAPILink Lite

C. Outlook Plugin

D. IMAP

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Correct Answer: B

Questions 13

Where is the TCP streaming Tool found?

A. In SSA

B. In Monitor

C. In Manager

D. In Web Manager

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Correct Answer: C

Exam Code: 3002
Exam Name: Avaya IP Officeâ„¢ Platform Configuration and Maintenance Exam
Last Update: Jul 04, 2026
Questions: 60

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