Printable PDFAvaya 3002 Exam Questions & Answers
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Vendor: Avaya
Exam Code: 3002
Exam Name: Avaya IP Office™ Platform Configuration and Maintenance Exam
Certification Provider: Avaya
Total Questions: 60 Q&A
Updated on: Jul 04, 2026
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3002 Online Practice Questions and Answers
A customer tells you that the IP Office VoIP system has too much lag time between the speaker and listener.
Which two statements describe what you should do to find out what is causing the delay? (Choose two.)
A. Use system Monitor.
B. Enable RTCP monitoring.
C. Use Wireshark.
D. Examine the IP Telephone VoIP settings.
E. Use SSA.
Which application will allow a system administrator to see historical events and alarms on a trunk in the IP Office?
A. Call Detail Reporter
B. Advanced Summary Reporter
C. Historical Reporting Application
D. System Status Application
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. Debug Manager on DTE port
B. Debug View with default filters
C. System Monitor with ISDN L3 filter options enabled
D. SSA Snapshot
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