9L0-012 Online Practice Questions and Answers

Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?

A. iMac (Late 2011)

B. Mac Pro (Mid 2012)

C. Mac mini (Mid 2011)

D. Mac mini (Late 2012)

Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?

A. Measure logic board battery voltage.

B. Measure amount of ESD voltage in the area.

C. Measure digital signals on the main processor.

D. Measure amount of AC volts going to the hard drive or SSD.

Identify the memory module technology used by the MacBook Air (11-inch, Mid 2013) and MacBook Air (13-inch, Mid 2013).

A. DDR3L

B. LPDDR3

C. DDRPC3

D. PLDDR3

What component should be investigated if a MacBook Air (13-inch, Mid 2012) sends video to an external display but not to the internal?

A. Display Module

B. Logic board

C. I/O flex cable

D. I/O board

How many simultaneous connections are supported on AirPort Extreme and Time Capsule?

A. 254

B. 100

C. 50

D. 10

What should be done to protect the Thunderbolt and USB 3 port during handling or shipment of the Mac Book Pro (Retina, 13-inch, Late 2012, Early 2013 and Late 2013 logic board?

A. Install screws on logic board.

B. Immediately place logic board into ESD bag to protect ports.

C. Install port covers over the ports

D. Use Kapton tape cover the ports and the C-shaped EMI ground tabs

You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem?

A. Apple Downloads

B. Apple Support articles

C. Third-party search engines

D. Apple Support Communities

William would like to store his MacBook Air (13-inch, Mid 2013) while away for a six month sabbatical. What is the Apple recommended level of battery charge for storing the computer?

A. 10 percent

B. 20 percent

C. 50 percent

D. 96 percent

Which of the following diagnostics is a unique test suite for Mac mini Server and Mac Pro Server?

A. AXD

B. AHT

C. AST

D. ASD

What is this tool used for when servicing a MacBook Pro (Retina, 13-inch, Early 2013)?

A. Removing the interposer.

B. Flipping up the locking lever connectors.

C. Installing Thin, Multi-Pin Horizontal cables.

D. Disconnecting the Vertical Insert Connectors (JST).