Printable PDFApple 9L0-012 Exam Questions & Answers
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Vendor: Apple
Exam Code: 9L0-012
Exam Name: Mac Service Certification
Certification Provider: Apple
Total Questions: 100 Q&A
Updated on: Jul 07, 2026
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9L0-012 Online Practice Questions and Answers
The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of the following parts?
A. Battery, keyboard, microphone, trackpad, and BMU
B. Battery, keyboard, microphone, and trackpad
C. Battery, keyboard, trackpad, and BMU
D. Battery, keyboard, and microphone
When plugged in, which component of an iMac remains energized even if the computer is powered off?
A. Power Supply
B. Optical Drive
C. Hard Drive
D. SSD
A physical assessment of the Mac should be performed in which of the following troubleshooting stages?
A. Isolate
B. Resolve
C. Evaluate
D. Template-Match
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