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Home > Apple > Apple Certifications > APPLE-DEVICE-SUPPORT
Apple APPLE-DEVICE-SUPPORT  Exam Questions & Answers
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Apple APPLE-DEVICE-SUPPORT Exam Questions & Answers


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  • Vendor: Apple

    Exam Code: APPLE-DEVICE-SUPPORT

    Exam Name: Apple Device Support

    Certification Provider: Apple

    Total Questions: 214 Q&A ( View Details)

    Updated on: Jun 09, 2025

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APPLE-DEVICE-SUPPORT Online Practice Questions and Answers

Questions 1

How do you view log messages grouped by activity in Console on a Mac?

A. Click the Activities button in the Console toolbar.

B. Control-click the process window and select Group by Activity.

C. Add:activity to a search string in the Console search field.

Show Answer

Correct Answer: A

Explanation: Activities is a feature in Console that allows you to view log messages grouped by the activity they are associated with. This helps you focus on specific log messages and allows for a more complete analysis of your Mac. To view activities in Console, you need to click the Activities button in the toolbar (or use the Touch Bar). If the Activities button is dimmed, you need to click Start in the toolbar first. You can then select an activity to see the log messages for that activity, expand or collapse child activities, and view the details of an activity. References: = View activities in Console on Mac; Apple Device Support Exam Prep Guide, page 11.

Questions 2

Scenario

You're using Migration Assistant to transfer your account named "Andre" from your current MacBook Pro to your new iMac. The iMac is already configured with an account also named "Andre."

What happens with Migration Assistant if the account names are the same on both Mac computers?

A. You need to manually rename your old account before proceeding with Migration Assistant.

B. The account on the new iMac is automatically updated with the contents of the old account.

C. On the new iMac, a new account is automatically created and named "Andre (1)."

D. You're asked to either rename the old account or replace the one already on the iMac.

Show Answer

Correct Answer: D

Explanation: When you use Migration Assistant to transfer content from one Mac to another Mac, and the account names are the same on both computers, you have two options: rename or replace. Rename means that the account on your old Mac will appear as an additional user on your new Mac, with a separate login and home folder. Replace means that the account on your old Mac will replace the identically named account on your new Mac. This option will overwrite any existing data on the new Mac account. You can choose the option that suits your needs best. References: Transfer to a new Mac with Migration Assistant - Apple Support, Migration Assistant and User Names - Apple Community

Questions 3

Scenario

ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful. Which Apple Configurator action should you try next on your Mac Studio?

A. Erase All Content and Settings

B. Update

C. Revive Device

D. Prepare

E. Restore

Show Answer More Questions

Correct Answer: E

Explanation: If a revive is unsuccessful, you can use Apple Configurator to restore the Mac. A restore updates the firmware, updates recoveryOS to the latest version, and erases and installs the latest version of macOS on your internal storage. When this process is complete, any data on any internal volumes is unrecoverable. You must restore the firmware and erase the internal flash storage if reviving the firmware is unsuccessful or if you can't start the Mac from the startup volume or the recoveryOS. References: Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support

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