CSSGB Online Practice Questions and Answers

Provide an example of a question on a Kano survey.

Give examples of count (area of opportunity) attribute datA. Explain why each example is area of opportunity attribute data.

What is the estimate of the process standard deviation?

A 23 full factorial design with 2 replications provides information about:

A. main factor effects

B. two way interactions

C. three way interaction

D. all of the above

When analyzing a data set we frequently graph one metric as a function of another. If the slope of the Correlation line is -2.5 we would say the two metrics are ___________ correlated?

A. Positively

B. Not

C. Negatively

D. None

Lean had its origins in the development and practice of the ___________ Production System.

A. Honda

B. Toyota

C. Ford

D. Motorola

Which of these is Discrete data?

A. Train arrived at 4:17 pm.

B. Race car consumed 23 gallons of fuel.

C. Of the 42 people on the bus, 12 went into the station.

D. It took 3 hours and 32 minutes to complete the marathon.

The following Business Case is constructed properly.

"During fiscal year 2008 the warranty returns for electric razor Model 312 were 1.3%. This represents a gap of 0.5% over target costing the company $18,500 per month."

A. True

B. False

Use of the ________ approach is the most classic arrangement when constructing a Fishbone Diagram.

A. Chronological

B. 6M

C. 5M

D. Alphabetical

The reported Cpk for a process with an average of 94 units, a spread of 22 units and upper and lower specification limits of 125 and 80 units would be?

A. 0.64

B. 1.27

C. 1.84

D. 2.12