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Home > ASQ > ASQ Certifications > CSSGB
ASQ CSSGB Exam Questions & Answers
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ASQ CSSGB Exam Questions & Answers


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  • Vendor: ASQ

    Exam Code: CSSGB

    Exam Name: Certified Six Sigma Green Belt - CSSGB

    Certification Provider: ASQ

    Total Questions: 330 Q&A ( View Details)

    Updated on: Jul 08, 2026

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CSSGB Online Practice Questions and Answers

Questions 1

Explain the purpose of “mistake proofing.” Explain the functioning of mistake proofing.

Show Answer

Correct Answer: Check the answer in explanation.

Mistake proofing is used to create “robust steps” in a process or service, or components of a product, denoted as Xs, which are not susceptible to human error. It is used on the critical parameters shown in column 1 in the table below and on the potential failure modes shown in column 2 of the table below. Column 12 in the table below is used to list a mistake proofing solution to potential failure modes (column 2). There are many types of mistake proofing solutions to prevent failure modes, for example, alarms that indicate danger to an operator, color coding medical records by type (green for pediatric and orange for geriatric), or a hand harness for a press to prevent an operator from getting his/her hands crushed in the press. Team members can brainstorm for mistake proofing solutions to potential failure modes, or they can review the literature on mistake proofing techniques.

Questions 2

Having extensive industry knowledge makes upper management "experts" in customer needs and desires. To win in the marketplace they should:

A. Authorize many new products as soon as possible

B. Start with a new marketing plan fitting customer needs

C. Develop a strategic plan for new products

D. Ask for help, because they often don't really know the customer

Show Answer

Correct Answer: D

One can learn from the experiences of the 1970s U.S. automotive experts as they were being pushed around by the Japanese auto makers. The U.S. auto makers knew the American public, it was their market for 60 years. Fresh customer data is always needeD. The question suggests that management knows it all and does not need any more information. Answers a, b and c imply that a producer is going ahead with a marketing effort without customer input. Answer d is correct, because of the producer's need for more information.

Questions 3

Which of the following tools is used to translate broad requirements into specific requirements?

A. A quality control plan

B. The theory of constraints (TOC)

C. A critical to quality (CTQ) tree

D. A process flowchart

Show Answer More Questions

Correct Answer: C

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