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Exam2pass > Salesforce > Salesforce Certifications > EXPERIENCE-CLOUD-CONSULTANT > EXPERIENCE-CLOUD-CONSULTANT Online Practice Questions and Answers

EXPERIENCE-CLOUD-CONSULTANT Online Practice Questions and Answers

Questions 4

An Experience site is built in an Unlimited org. Some of the pages within the site are exposed to guest users. How many page views are allowed per month?

A. 1 million

B. 5 million

C. 100,000

D. 500,000

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Correct Answer: B

The page view limit for an Experience site depends on the org edition and the license type of the site users. For an Unlimited org, the page view limit is 5 million per month for guest users, and unlimited for authenticated users. A page view is counted when a user requests a page that is served by the site.

Questions 5

Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce. Which user license should be recommended for CK's employees to access Experience Cloud sites?

A. Salesforce Authenticated Site

B. Salesforce Unlimited

C. Customer Community

D. Platform Portal

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Correct Answer: B

To access Experience Cloud sites, CK's employees should use the Salesforce Unlimited user license. This license allows employees to access Salesforce and Experience Cloud sites with the same login and credentials. It also provides unlimited custom objects, tabs, and apps, as well as enhanced storage and support. The Salesforce Unlimited user license is the most comprehensive and flexible license for Salesforce users.

Questions 6

No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren't showing up in the search results for unauthenticated or guest users. How can NMH ensure that articles are shared with all guest users?

A. Select "Visible in Public Knowledge Base" at the article level.

B. Create a custom permission set for Public access.

C. Select "Public" organization-wide default for the article type at the org level.

D. Create a custom profile for Public access.

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Correct Answer: A

To dynamically populate the site with blog posts as new ones are added, CK shoulduse a Grid component with CMS Collections. A Grid component is a component that displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS. CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.

Questions 7

Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcherwill submit their recommendation

in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation.

The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections.

Which user license Should GCC recommend for the researchers?

A. Customer Community

B. External Apps

C. Partner Community Plus

D. Customer Community Plus

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Correct Answer: B

External Apps is a user license type that allows users to access up to 10 custom objects per app and unlimited standard CRM objects. This license type is suitable for the researchers who need to access at least 20 custom objects for the coffee company's solution.

Questions 8

The UniversalContainers Experience Cloud admin needs to move a site from one production org to another production org that it is not directly connected to. What is the recommended choice for moving the site from one org to the other?

A. Deployment via Metadata API

B. Publication via Experience Builder

C. Deployment via Change Set

D. Lightning Bolt Export and Installation

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Correct Answer: D

To move a site from one production org to another production org that is not directly connected, UC should use Lightning BoltExport and Installation. Lightning Bolt is a feature that allows UC to export a site as a package that contains the site template, theme, pages, components, and content. UC can then install the package in another org using the AppExchange or a URL link.

Questions 9

Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other

products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support itsvarious lines of business.

What two points should UC keep in mind when selecting a template for these sites and portals?

Choose 2 answers

A. Industry-specific Lightning Bolt solutions are available today but not templates. Pencil and Paper

B. InsuranceAgent Portal template becomes available once Financial Services Cloud is correctly set up in an org.

C. Industry-specific templates are available today but not Lightning Bolt solutions.

D. Industry-specific templates as well as Lightning Bolt solutions areavailable today.

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Correct Answer: BD

When selecting a template for your sites and portals, you need to keep in mind some points, such as:

Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org. This templateis designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals.

Industry-specific templates as well as Lightning Bolt solutions are available today. Templates are preconfigured site designs that include pages, components, and settings. Lightning Bolt solutions are industry-specific solutions that include

templates, themes, flows, apps, and components.

Questions 10

Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

A. Experience Tracker

B. Customer Insights

C. Community View

D. Einstein Customer

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Correct Answer: A

Experience Tracker is a component that informs support agents working in the Service Console what actions a customer has taken on an Experience site. Experience Tracker shows information such as page views, searches, downloads, and case interactions that the customer has performed on the site. This helps agents understand the customer's context and provide better service.

Questions 11

Cloud Kicks (CK) has a subscription model to send new sneakers to customers every month. Customers log in to the CK site, where they can manage their accounts, manage and create cases, and submit refund claims. CK also provides access to articles from its Knowledge base.

Which template should CK use to give customers the access they need?

A. Build Your Own

B. Microsite

C. Help Center

D. Account Portal

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Correct Answer: D

To give customers the access they need, CK should use the Account Portal template. The Account Portal template is a pre-built site that includes features such as account management, case management, and refund claims. CKcan use this template to provide self-service options to its customers, such as viewing and updating their account information, creating and viewing cases, and submitting refund claims. CK can also provide access to articles from its Knowledge base using the Knowledge component or the CMS Connect component.

Questions 12

The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's sitemanager wants to set up search engine optimization (SEQ) to ensure NMH's public

Experience Cloud site is visible to search engines.

Which two practices does the site manager need to do to ensure SEO is implemented successfully?

Choose 2 answers

A. Check whether a custom robots.txt file to control indexing has been created.

B. Check whether the Experience site is public and activated. Pencil and Paper

C. Check whether the SEO Institute has provided the approval for the site with end date.

D. Check whether manual sitemap refresh happens on the last day of every month.

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Correct Answer: AB

A robots.txt file is a text file that tells web crawlers which pages or files the crawler can or can't request from your site. This is used mainly to avoid overloading your site with requests; it is not a mechanism for keeping a web page out of

Google. You can create a custom robots.txt file for your Experience Cloud site to control how search engines index your site.

To make your Experience Cloud site visible to search engines, you also need to make sure that your site is public and activated. A public site allows anyone on the internet to access your site without logging in. An activated site is live and

ready for visitors.

Questions 13

Ursa Major Solar would like to make an external user an Experience Site Moderator.

What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?

Choose 2 answers

A. Access Experience Management

B. Access Sharing Sets

C. Manage Setup

D. Manage Experiences

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Correct Answer: AD

To make an external user an Experience Site Moderator, two of the several moderation permissions available to assign are Access Experience Management and Manage Experiences. Access Experience Management allows an external user to access Experience Workspaces and Builder from an ExperienceCloud site. Manage Experiences allows an external user to create, edit, and delete experiences, as well as manage settings and content for existing experiences.

Exam Code: EXPERIENCE-CLOUD-CONSULTANT
Exam Name: Salesforce Certified Experience Cloud Consultant (EX-Con-101)
Last Update: May 27, 2026
Questions: 185

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