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Home > Salesforce > Salesforce Certifications > EXPERIENCE-CLOUD-CONSULTANT
Salesforce EXPERIENCE-CLOUD-CONSULTANT  Exam Questions & Answers
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Salesforce EXPERIENCE-CLOUD-CONSULTANT Exam Questions & Answers


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  • Vendor: Salesforce

    Exam Code: EXPERIENCE-CLOUD-CONSULTANT

    Exam Name: Salesforce Certified Experience Cloud Consultant

    Certification Provider: Salesforce

    Total Questions: 185 Q&A ( View Details)

    Updated on: Jun 12, 2025

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EXPERIENCE-CLOUD-CONSULTANT Online Practice Questions and Answers

Questions 1

Ursa Major Solar would like the navigation menu in the customer portal to be vertical.

Which two options make this possible?

Choose 2 answers

A. Edit the default navigation

B. Download an app from AppExchange

C. Fix the header's Position.

D. Write custom code

Show Answer

Correct Answer: BD

Two options that make it possible to have a vertical navigation menu in the customer portal are B and D. A navigation menu is a component that allows users to navigate through different pages and sections of your Experience Cloud site. By default, the navigation menu is horizontal, but you can change it to vertical by using different options. One option is to download an app from AppExchange, which is a marketplace where you can find and install apps, components, and solutions for your Experience Cloud site. Another option is to write custom code, which allows you to create your own custom components and layouts for your Experience Cloud site.

Questions 2

Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communication preferences.

Mow should CK help compile these preferences?

A. Create a Lightning Bolt solution that already includes all the preferences.

B. Create a Lightning Bolt solution with a template and a login flow to gather the preferences.

C. Use the standard Preferences Chatbot togather the preferences.

D. Build a Service Console to gather the preferences.

Show Answer

Correct Answer: B

To set up a site and gather their customers' communication preferences, CK should create a Lightning Bolt solution with a template and a login flow to gather the preferences. A Lightning Bolt solution is a package that contains an industry-specific template, theme, flows, apps, and components that can be used to create an Experience Cloud site. CK can create a Lightning Bolt solution that includes a templatewith the required pages and branding for its customers' site. CK can also include a login flow in the Lightning Bolt solution, which is a flow that runs when a user logs in to the site. CK can use the login flow to collect the customers' communication preferences and store them in Salesforce.

Questions 3

Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamification methods to increase engagement and adoption.

What should be the recommended approach for implementing gamification?

A. Use the Missions feature to assign badges to members automatically.

B. Use the Einstein game mechanics feature for implementing gamification.

C. Build flows to implement gamification for community members.

D. Organize a community event to get ideas for implementing gamification.

Show Answer More Questions

Correct Answer: A

A recommended approach for implementing gamification is to use the Missions feature to assign badges to members automatically. Missions are a feature that allows you to create challenges and rewards for your site members based on their actions and behaviors. You can use Missions to define criteria and actions that trigger badges, points, or ranks for yourmembers. For example, you can create a Mission that awards a badge to a member who posts a question, comments on an answer, or likes a post.

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