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Home > Salesforce > Salesforce Certifications > EXPERIENCE-CLOUD-CONSULTANT
Salesforce EXPERIENCE-CLOUD-CONSULTANT  Exam Questions & Answers
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Salesforce EXPERIENCE-CLOUD-CONSULTANT Exam Questions & Answers


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  • Vendor: Salesforce

    Exam Code: EXPERIENCE-CLOUD-CONSULTANT

    Exam Name: Salesforce Certified Experience Cloud Consultant (EX-Con-101)

    Certification Provider: Salesforce

    Total Questions: 185 Q&A ( View Details)

    Updated on: May 27, 2026

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EXPERIENCE-CLOUD-CONSULTANT Online Practice Questions and Answers

Questions 1

No More Homelessness (NMH) and DreamHouse Realty (DR)are working to provide free housing to low-income seniors. Social workers at NMH need to access records owned by realtors at DR.

What should the Experience Cloud consultant recommend for record sharing?

A. Role Hierarchy

B. Sharing Set

C. Sharing Rule

D. Super User

Show Answer

Correct Answer: C

Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by realtors at DR with social workers at NMH, based on criteria such as record type, field value, or ownership.

Questions 2

Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC thatwould allow them to start working with the UC Support team in resolving low-severity B2C customer issues.

How should UC use Experience Cloud to accomplish this goal?

A. Create a digital experience for B2C customers and B2B customers, and use the internalCRM app for employees.

B. Create a single digital experience for B2C customers, B2B customers, and employees.

C. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.

D. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.

Show Answer

Correct Answer: D

UC should create two separate digital experiences for its different customer segments and employees. This will allow UC to provide different features, content, and branding for each experience, as well as control the access and visibility of records. For example, UC can create a customer service site for B2C customers and employees, where they can view and create cases, access knowledge articles, and chat with agents. UC can also create a partner portal for B2B customers and employees, where they can view and update billing information, access contracts, and work on low-severity B2C customer issues.

Questions 3

Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the LegalDepartment audience.

Who will be able to see the Rich Content Editor component?

A. New York City audience members with the Legal Department sharing set

B. Members that are part of both the New York City audience and the Legal Department audience

C. All Cloud Kicks Experience Cloud site members

D. All New York City audience members.

Show Answer More Questions

Correct Answer: B

The members that will be able to see the Rich Content Editor component are those that are part of both the New York City audience and the Legal Departmentaudience. Audience targeting is a feature that allows you to display pages and components to certain users based on their assigned audience. An audience is a group of users who share common attributes, such as profile, location, or language. When you assign an audience to a page or a component, only the users who belong to that audience can see it. If you assign multiple audiences to a page or a component, only the users who belong to all of those audiences can see it.

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