PL-200 Online Practice Questions and Answers

Correct Answer: AC

Reference: https://docs.microsoft.com/en-us/power-apps/maker/data-platform/createconnection-reference

Correct Answer: A

As always MS poorly writes its questions, but if the custom entity is the "Age group" so for example [0-17] I think it would be different than "Age", then it's a matter of how to ask the question to the user and guide the answer, but for me, it's more an A yes it would solve the issue

Correct Answer: A

When embedding a Power BI tile in a Canvas app, there are several factors that must be considered in order to ensure that users have access to the content. One of the most important is sharing the Power BI dashboard that the tile is

embedded in. If the dashboard is not shared with the users, they will not be able to view the content in the tile. To share a Power BI dashboard, you must have the "Edit" permission for the dashboard. Once you have this permission, you can

share the dashboard with other users by following these steps:

Open the Power BI service and navigate to the dashboard that you want to share. Click the "Share" button in the top-right corner of the dashboard. In the "Share" pane that appears, enter the email addresses of the users that you want to

share the dashboard with.

Select the level of access that you want to grant to the users. You can choose to give them "View" access, which allows them to view the dashboard but not make changes, or "Edit" access, which allows them to view and make changes to the

dashboard.

Click the "Share" button to share the dashboard with the users. Additionally, there are other factors that could cause user's problems:

B. The Power Bl interactions property on the Power Bl tiles is set to Off. In that case, the user's won't be able to interact with the visuals. C. The Power Bl connection is not shared. In that case, the user's won't have the access to the data source

D. The Power Bl Display mode property on the Power Bl tiles is set to Disabled, in that case the user's won't see the tile It is important to check all of these factors and ensure that they are properly configured in order to ensure that users have access to the content. References: https://docs.microsoft.com/en-us/power-bi/service-admin-share-dashboard https://docs.microsoft.com/en- us/powerapps/maker/canvas-apps/embed-power-bi https://docs.microsoft.com/en-us/power-bi/service- embed-content/embed-inpowerapps

Correct Answer: AB

Types of variables

Power Apps has three types of variables:

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Context variables Screen Great for passing values to a screen, much like parameters to a procedure in other languages. Can be referenced from only one screen. Functions that establish: UpdateContext, Navigate

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Global variables Functions that establish: Set

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Collections Functions that establish: Collect, ClearCollect

Reference: https://learn.microsoft.com/en-us/power-apps/maker/canvas-apps/working-with-variables

Correct Answer:

Box 1: Classic Flow

Send an email in real-time to customers when they enter their email address.

Use Classic Flow We with ‘Send Email’.

Box 2: Power Automate flow

Send an email to customers at the same time every day for cases that are open for more than 24 hours.

Run flows on a schedule

Create a cloud flow that performs one or more tasks (such as sending a report in email).

Once a day, an hour, or a minute.

On a date that you specify.

After a number days, hours, or minutes that you specify.

Create a recurring flow

Sign in to Power Automate.

Select My flows > New flow > Scheduled cloud flow.

Etc.

Incorrect:

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JavaScript

Would need customization.

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Power Apps component framework (PCF) control

Power Apps component framework empowers professional developers and app makers to create code components for model-driven and canvas apps. These code components can be used to enhance the user experience for users working

with data on forms, views, dashboards, and canvas app screens.

Reference: https://learn.microsoft.com/en-us/power-automate/run-scheduled-tasks

Correct Answer:

Reference:

https://docs.microsoft.com/en-us/power-automate/desktop-flows/introduction

https://docs.microsoft.com/en-us/power-automate/run-scheduled-tasks

Correct Answer:

Reference: https://docs.microsoft.com/en-us/power-platform/admin/restrict-access-online-trusted-ip-rules

Correct Answer:

Box 1: Language packs

Before users can start using a Language Pack to display a language, the Language Pack must be enabled in your organization.

Box 2: Environment

Enable the language

These settings can be found in the Microsoft Power Platform admin center by going to Environments > [select an environment] > Settings > Product > Languages.

Reference: https://docs.microsoft.com/en-us/power-platform/admin/enable-languages

Correct Answer:

Box 1: Create one chatbot that managed all three languages.

You can set up a multilingual bot in Power Virtual Agents for contact center.

You can configure routing rules to route voice calls to appropriate agents based on the language that your customer has selected. A multilingual contact center helps you serve global customers who want to interact with your contact center in

the language of their choice. You can also set up bots as the first contact who can handle such requests.

Use Bot Framework Composer in Power Virtual Agents to set up a bot for a multilingual contact center.

The process for setting up the multilingual bot in Power Virtual Agents is as follows:

1.

Create a bot in Power Virtual Agents.

2.

Create a topic in Bot Framework Composer.

3.

Configure the greeting topic in Power Virtual Agents.

4.

Configure the transfer to agent node by using the escalate topic.

5.

Configure workstreams and queues.

6.

Verify the multilingual bot.

Box 2:

Configure the transfer to agent node by using the escalate topic

1.

In Power Virtual Agents, open the Escalate topic in the authoring canvas, and delete all the default messages except the trigger phrases.

2.

Select Add node (+), select End the conversation, and then select Transfer to agent.

3.

Optionally, in Private message to agent, enter the following to fetch the preferred language of the customer.

4.

Customer preferred language is {x} bot.va_CustomerLocale

5.

Save the topic.

6.

In the site map under Manage, select Channels, and then select Microsoft Teams on the Channels page.

7.

Publish the bot with the latest content.

8.

Etc.

Reference: https://learn.microsoft.com/en-us/dynamics365/customer-service/set-up-multilingual-pva-bot

Correct Answer:

Box 1: Assign users to a security role.

Users in the accounting department must be able to create a bot for frequently asked questions.

Create a bot in an existing environment where you don't have access

To create a bot in an environment where you don't have access, you'll need to be a system administrator or contact the system administrator. You then need to complete the following:

Create a bot in the environment (this step will install the necessary Power Virtual Agents solutions).

Assign the security role of "bot author" to you in the environment.

You can then return to the Power Virtual Agents portal and create a bot in the environment.

Incorrect:

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System Administrator role Too powerful.

The users must not be able to change environment parameters in the Microsoft Power Platform environment.

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Share the bot with a security group. So that users can use the bot.

Box 2: Share the bot with a security group.

The support desk users must be able to use the bot.

Share your bot with other users

You can share your bots with others to grant them special permissions. There are two different sharing methods:

Grant security groups, or your whole organization, permission to chat with the bot.

Invite users to collaborate on your bot project. Collaborators always have permission to chat with the bot.

Reference: https://learn.microsoft.com/en-us/power-virtual-agents/environments-first-run-experience https://learn.microsoft.com/en-us/power-virtual-agents/admin-share-bots