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Home > Cisco > Cisco Certifications > 500-444
Cisco 500-444  Exam Questions & Answers
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Cisco 500-444 Exam Questions & Answers


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  • Vendor: Cisco

    Exam Code: 500-444

    Exam Name: Cisco Contact Center Enterprise Implementation and Troubleshooting

    Certification Provider: Cisco

    Total Questions: 56 Q&A ( View Details)

    Updated on: Jun 27, 2025

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500-444 Online Practice Questions and Answers

Questions 1

What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?

A. WebSetup

B. Contact Centre Management Portal (CCMP)

C. LDAP Plugin

D. Single Pane of Glass (SPOG)

Show Answer

Correct Answer: D

Single Pane of Glass (SPOG) is a web-based administrative interface that provides administrators with an intuitive and unified view of the entire contact center environment. It is designed to provide administrators with a single interface to manage all aspects of the contact center, including agents, skills, queues, and reports. SPOG provides a more user-friendly interface than the legacy Configuration Manager, making it easier for administrators to manage the contact center environment. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/spog/10_5_1/cce _b_spog-admin-guide-1051.html

Questions 2

Which CLI command manages the Java Keystore Certificate in Windows CCE servers?

A. PROCMON

B. OPENSSL

C. System CLI

D. Keytool

Show Answer

Correct Answer: D

Keytool is the command-line tool used to manage the Java Keystore Certificate in Windows CCE servers. This tool is used to create, import, and export certificates for use with Java applications. It can also be used to view the certificate request, as well as to modify the certificate's friendly name and store name. This can be useful for managing Java Keystore Certificates on Windows CCE servers. Reference: https://docs.oracle.com/cd/E19509-01/820-3503/gghji/index.html

Questions 3

Which sync job runs every 10 minutes to bring back the OUT_OF_SYNC machine to the IN_SYNC state?

A. OnDemand

B. Automated differential

C. Push

D. Manual differential

Show Answer More Questions

Correct Answer: B

The sync job that runs every 10 minutes to bring back the OUTOFSYNC machine to the IN_SYNC state is the Automated Differential sync job. This job compares the configuration files on the primary and secondary servers, copies the changes from the primary to the secondary, and then executes the configuration commands to bring the secondary server into the same state as the primary. The Manual Differential sync job is a similar process, but it requires user intervention to manually select the changes that need to be synchronized from the primary to the secondary server. The OnDemand sync job is a one-way process that pushes the configuration from the primary server to the secondary server, and the Push sync job is a one-way process that pushes the configuration from the secondary server to the primary server.

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