Printable PDFCisco 500-052 Exam Questions & Answers
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Vendor: Cisco
Exam Code: 500-052
Exam Name: Cisco Unified Contact Center Express
Certification Provider: Cisco
Total Questions: 90 Q&A ( View Details)
Updated on: May 28, 2026
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500-052 Online Practice Questions and Answers
Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco Unified CCX deployment configuration? (Choose three.)
A. number of silent-monitoring and remote-monitoring sessions
B. bandwidth requirement between Cisco Unified CCX and SocialMiner in an agent web chat deployment
C. number of historical reporting sessions
D. bandwidth requirement for remote agents who are connected over a WAN to Cisco Unified CCX
E. number of ASR and TTS ports
F. bandwidth requirement between two Cisco Unified CCX nodes in a high availability over WAN deployment
The Cisco Unified Real-Time Monitoring Tool enables you to do which three options? (Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Which type of information is available from the Cisco Unified Contact Center Express Control Center?
A. database replication status
B. system parameters configuration
C. date and time of most recent failure
D. Cisco Unified Communications Manager cluster status
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