Printable PDFITIL ITIL-DITS Exam Questions & Answers
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Vendor: ITIL
Exam Code: ITIL-DITS
Exam Name: ITIL 4 Leader Digital & IT Strategy
Certification Provider: ITIL
Total Questions: 30 Q&A ( View Details)
Updated on: Jul 05, 2026
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ITIL-DITS Online Practice Questions and Answers
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio. Which is the BEST approach to ensure that suppliers and partners support these changes?
A. Technology replacement modernization
B. Uninterrupted delivery
C. Sourcing strategy
D. Organizational resilience
An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology 2 Adopting new software development approaches
3. Changing the structure of teams and departments The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?
A. Create one single business case that provides justification for all three initiatives
B. Create one business case for the technology upgrade, and another for the remaining Initiatives
C. Create three different business cases providing justification for each Initiative
D. Create one business case for the organizational change, and another for the remaining Initiatives
An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?
A. Market relevance
B. Omnichannel delivery
C. Customer analytics
D. Customer feedback
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