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Home > ServiceNow > ServiceNow Certifications > CIS-HR
ServiceNow CIS-HR  Exam Questions & Answers
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ServiceNow CIS-HR Exam Questions & Answers


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  • Vendor: ServiceNow

    Exam Code: CIS-HR

    Exam Name: Certified Implementation Specialist - Human Resource

    Certification Provider: ServiceNow

    Total Questions: 173 Q&A ( View Details)

    Updated on: Jun 07, 2025

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CIS-HR Online Practice Questions and Answers

Questions 1

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

A. Article Versions related list

B. Knowledge feedback related list

C. Affected Products related list

D. Translated Versions related list

Show Answer

Correct Answer: D

Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/concept/c_I18NKMInternational.html

Questions 2

In the base ServiceNow configuration, when are HR Cases created after a Bulk HR case request is submitted?

A. Twice per day using a scheduled job

B. Every 6 hours using a scheduled job

C. Once a day using a scheduled job

D. Immediately

Show Answer

Correct Answer: B

The Bulk case creation scheduled job runs to process the HR bulk case submittal. By default, the scheduled job runs every six hours, but is configurable. Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/task/t_CreateBulkCases.html

Questions 3

If an HR Document must be manually generated for an HR Case, who is able to generate the document from the Case record?

A. Only an HR Admin can generate Documents from a Case

B. Any HR professional can generate the Document, even if they are not assigned to the Case

C. Only the assigned to person can manually generate Documents from a Case

D. Only the Manager of the assignment group can generate the Document

Show Answer More Questions

Correct Answer: D

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