Printable PDFServiceNow CSA Exam Questions & Answers
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Vendor: ServiceNow
Exam Code: CSA
Exam Name: Certified System Administrator
Certification Provider: ServiceNow
Total Questions: 539 Q&A ( View Details)
Updated on: Jul 02, 2026
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CSA Online Practice Questions and Answers
A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:
1.
Requested for
2.
Requested by
3.
Approving manager
4.
Delivery instructions
All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?
A. Create one Variable Set for the four variables; then add that variable set to each of the 80 catalog items.
B. Create a Record Producer that contains the four fields: then add to the record producer related list on the Catalog files.
C. Create a Flow Designer Action, with Variable Set Data Pill; then apply flow to all of the 80 catalog items.
D. Create an Order Guide, which includes all variables: then copy and hide variables as needed.
E. Create a Variable Set Template: then apply to all of the catalog items.
The ServiceNow platform supports a wide variety of plus-and-play application. You can choose from the included workflow or build your own workflow. Which of following these workflows are included in the platform?
A. Employee Workflows
B. Infrastructure Workflows
C. Federal Workflows
D. Manufacturing Workflows
E. Customer Workflows
F. IT Workflows
Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role and the user_critena_admm role plus has permissions to create Items and Services?
A. item Admin [sn_item_admin]
B. Sys Admin [sys_admln]
C. Catalog Admin [catalog_admin]
D. Catalog Auinor (sn_cataiog_write]
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