Printable PDFEXIN EX0-117 Exam Questions & Answers
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Vendor: EXIN
Exam Code: EX0-117
Exam Name: Exin ITIL Foundation (syllabus 2011)
Certification Provider: EXIN
Total Questions: 238 Q&A
Updated on: Jun 10, 2025
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EX0-117 Online Practice Questions and Answers
Which two processes will contribute MOST to enabling effective problem detection?
A. Incident and financial management
B. Change and release and deployment management
C. Incident and event management
D. Knowledge and service level management
What are the categories of event described in the UIL service operation book?
A. Informational, scheduled, normal
B. Scheduled, unscheduled, emergency
C. Informational, warning, exception
D. Warning, reactive, proactive
Which process is responsible for low risk, frequently occurring, low cost changes?
A. Demand management
B. Incident management
C. Release and deployment management
D. Request fulfillment
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