Printable PDFMicrosoft MB-240 Exam Questions & Answers
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Vendor: Microsoft
Exam Code: MB-240
Exam Name: Microsoft Dynamics 365 Field Service
Certification Provider: Microsoft
Total Questions: 279 Q&A ( View Details)
Updated on: May 25, 2026
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MB-240 Online Practice Questions and Answers
Your company recently implemented Microsoft Dynamics 365 Field Service. You helped set up and configure the required components to ensure that a work order can be created and completed successfully.
One of the dispatchers reports to their manager that the duration in the work order is missing.
You need to ensure the duration is rolled-up to the work order duration.
Which component must you configure?
A. Estimated Duration in Service Task
B. Hourly Rate of the Resources
C. Pricing in Product / Service
D. Start Date and End Date in Service Task
You are implementing Microsoft Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians.
You have the following requirements:
create a daily schedule for pediatricians with a frequency of 30 minutes for each slot.
provide a full-day schedule with start times and end times.
Solution: You create a fulfillment preference with interval details with a duration of 30 minutes for the whole day, associate it to a requirement, and then book the requirement with the schedule assistant.
Does this meet the goal?
A. Yes
B. No
You are a Contoso, Ltd. dispatcher for Dynamics 365 Field Service application.
A technician's mobile phone is having difficulties, and the Field Service Mobile app will not open. The technician is headed to a work site and needs directions.
How can you provide the technician with directions?
A. Click on Get Driving Directions from the Work Order record.
B. Click on Get Driving Directions from the Actions menu on the Schedule Board.
C. Click Geo Code from the Work Order record.
D. Click Geo Code from the Booking record.
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