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Home > Salesforce > Salesforce Certifications > CERTIFIED-BUSINESS-ANALYST
Salesforce CERTIFIED-BUSINESS-ANALYST  Exam Questions & Answers
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Salesforce CERTIFIED-BUSINESS-ANALYST Exam Questions & Answers


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  • Vendor: Salesforce

    Exam Code: CERTIFIED-BUSINESS-ANALYST

    Exam Name: Salesforce Certified Business Analyst

    Certification Provider: Salesforce

    Total Questions: 326 Q&A ( View Details)

    Updated on: Jun 07, 2025

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CERTIFIED-BUSINESS-ANALYST Online Practice Questions and Answers

Questions 1

Cloud Kicks is conducting sprint planning for an Experience Cloud user portal project. The focus for this sprint is on the minimum viable product.

Which requirement should the business analyst prioritize?

A. Items chat are user-friendly features

B. Items requested by the majority of users

C. Items that are crucial to the business

Show Answer

Correct Answer: C

The minimum viable product (MVP) is the version of a product that has just enough features to satisfy early customers and provide feedback for future development. The MVP should focus on the items that are essential to the business value

and goals, not on the items that are nice to have or preferred by some users. Therefore, the business analyst should prioritize the items that are crucial to the business over the items that are user-friendly features or requested by the majority

of users. References:

Certification-Business Analyst-Trailhead, under "About the Exam" Get Started with Salesforce Business Analyst Certification Prep, under "The Salesforce Business Analyst Certification"

Cert Prep: Salesforce Business Analyst | Salesforce Trailhead, under "Get Started with Salesforce Business Analyst Certification Prep"

Questions 2

The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discount is greater than 20%. They will decline any contracts with a discount that is greater than 25%, but they want visibility into other highly discounted contracts.

Which acceptance criteria is the most effective for this scenario?

A. A sales manager wants to be notified when a contract has been submitted with a discount greater than 20% so the manager can approve or decline a discounted price.

B. Users in a sales manager role should have access to a button on contracts to click to approve or decline a contract with a discounted price of 2G% or more.

C. A sales manager wants to be able to approve contracts with a large discount and they need a validation rule related to contract discounts greater than 25%

Show Answer

Correct Answer: A

This answer provides an example of effective acceptance criteria for the scenario of creating an approval process on contract submissions. Acceptance criteria are statements that define the conditions that a solution must meet to be accepted by the stakeholders or users. Acceptance criteria should be clear, concise, testable, and measurable. This answer meets these criteria by stating what a sales manager wants to do (be notified, approve or decline), when they want to do it (when a contract has been submitted with a discount greater than 20%), and how they can verify it (a discounted price). References: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/prepare-for-the-salesforce-business-analyst-certification-exam

Questions 3

After the first round of user acceptance testing for a Sales Cloud project, the business analyst discovered that a high number of test cases failed.

What is a possible reason why the test cases failed?

A. Missing test org access details.

B. Missing test result details

C. Missing test script details

Show Answer More Questions

Correct Answer: C

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