Printable PDFGenesys GCP-GC-REP Exam Questions & Answers
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Vendor: Genesys
Exam Code: GCP-GC-REP
Exam Name: Genesys Cloud Certified Professional - Reporting and Analytics
Certification Provider: Genesys
Total Questions: 35 Q&A ( View Details)
Updated on: Jun 24, 2025
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Related Certifications
GCP-GC-REP Online Practice Questions and Answers
What is the time interval for tracking metrics in Genesys Cloud?
A. 20 mins
B. 30 mins
C. 40 mins
D. 10 mins
Which of the following views can help supervisors to determine agent performance issues with interactions that set a specific wrap-up code in one or multiple queues?
A. Agents Wrap-Up Interval Detail
B. Agents Schedule Detail
C. Agents Wrap-Up Detail
D. Agents Interactions Detail
Which of the following are available report file formats for export? (Choose three.)
A. .doc
B. .xls
C. .txt
D. .docx
E. .xlsx
F. .pdf
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