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Home > Avaya > Avaya Certifications > 3309
Avaya 3309  Exam Questions & Answers
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Avaya 3309 Exam Questions & Answers


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  • Vendor: Avaya

    Exam Code: 3309

    Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam

    Certification Provider: Avaya

    Total Questions: 124 Q&A

    Updated on: Jul 04, 2025

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3309 Online Practice Questions and Answers

Questions 1

You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system. After restoring the database from the backup, which three actions must be performed? (Choose three)

A. Restart the vpms service on the Experience Portal Manager (EPM).

B. Reconnect each Media Processing Platform (MPP) with the EPM.

C. Restart the MPP service from the EPM.

D. Restart the avpSNMPAgentSvc on the EPM.

E. Install a new license file on the EPM.

Show Answer

Correct Answer: ABD

Questions 2

A customer creates a campaign but it is failing to start. Which two logs should be checked for possible error messages? (Choose two)

A. $POM__HOME/logs/PIM _CmpMgr.log* log files

B. $POM_HOME/logs/PIM_CmpDir.log* log files

C. $POM _HOME/logs/PIM_Web.log log* files

D. $POM_.HOME/logs/CmpMgrService.out* log files

E. $POM_HOME/logs/CmpDirService.out* log files

Show Answer

Correct Answer: AB

Questions 3

You have just installed Proactive Out roach Manager (POM) 2 SP 4 or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appear to show an Active Job, but no outgoing calls appear to

be made. You notice the following entry in the CrnpMgrService.out log file:

CmpMgtService.out

@2011-10-21-02-32-43|P_POMCM002|ERROR|POMCM|||OUT call web service returned fault:

Transport error: 401 Error: Unauthorized | 192.9.84.93 ####

Which step must you take to correct the issues and continue with this procedure?

A. Login to Experience Portal Manager (EPM) using a user with an assigned role of "Administration" and ensure that the Outcall User Name and Password administered in POM Configuration > POM Server > Outbound Settings > Voice Server link is the same as in User Management > Users > and that it is enabled and not locked.

B. Login to EPM using a user with an assigned role of "Administration" and ensure that the Outcall User name administered in POM Configuration > POM Server > Outbound Settings > voice Server link has the assigned role of "Web Services".

C. Login to EPM using a user with an assigned role of "Administration" ensure that the Outcall U Name and Password administered in System Configuration > VPMS Servers > VPM5 Settings > Web Service Authentication > Outcall is the same as in User Management > Users > and then enabled and not locked.

D. Login to EPM CLI using a Linux user with root permissions and ensure that the Outcall User Nan and Password administered in POM Configuration > POM Server > Outbound Settings > Voice server link contains a valid password and" is not locked.

Show Answer More Questions

Correct Answer: B

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