Printable PDFAvaya 33820X Exam Questions & Answers
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Vendor: Avaya
Exam Code: 33820X
Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design
Certification Provider: Avaya
Total Questions: 64 Q&A ( View Details)
Updated on: Jul 08, 2026
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33820X Online Practice Questions and Answers
The Avaya Experience Portal (AEP) is licensed and offered on a per port basis. Which three statements are true for the AEP? (Choose three.)
A. The MRCP connection is free of charge when speech is purchased through Avaya otherwise the customer pays to enable ASR/TTS capabilities.
B. In AEP 7.2.x, full ports cannot be bundled with speech.
C. The Media Resource Control Protocol connection is licensed per port and includes ASR and TTS.
D. In AEP 7.2.x, full ports may be bundled with speech.
E. The Media Resource Control Protocol connection is licensed per port, and separately for ASR and TTS.
Call Center Elite Release 8.x continues to support SIP end-to-end deployments, and is aimed at supporting Avaya Aura enhancements.
To support large capacity SIP call centers, what Is the number of concurrently logged in ACD SIP agents supported In Call Center Elite Release 8.x?
A. 15,000
B. 10,000
C. 5000
D. 12,000
An Elite Multichannel (EMC) Release 6.6 Server enhancement is support for Real-time reporting for how many agents with unicast?
A. 500
B. 600
C. 700
D. 800
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