Printable PDFAvaya 6209 Exam Questions & Answers
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Vendor: Avaya
Exam Code: 6209
Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation
Certification Provider: Avaya
Total Questions: 53 Q&A ( View Details)
Updated on: Jul 04, 2026
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6209 Online Practice Questions and Answers
The technician has installed a Contact Center multimedia (CCMM)email and web services to the Contact Center solution. What do the customers email and web server connect to?
A. Customer LAN
B. Contact Center Server Subnet
C. Customer server ELAN
D. Contact Center Server ELAN
When treating emails through Contact Center Multimedia (CCMM), you have identified that there is an added email service that can handle inbound and outbound messages. What type of protocol handles outbound messaging?
A. OMH
B. POP3
C. SMTP
D. IMH
The Contact Center supervisor is creating an outbound campaign. Where is it loaded?
A. It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue
B. It is loaded on the Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue
C. It is loaded on the Communications Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue
D. It is loaded on external database
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