Printable PDFAvaya 6209 Exam Questions & Answers
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Vendor: Avaya
Exam Code: 6209
Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation
Certification Provider: Avaya
Total Questions: 53 Q&A ( View Details)
Updated on: Jun 10, 2025
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- 6209 Avaya Aura Contact Center CCT and Multimedia Implementation
6209 Online Practice Questions and Answers
The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support Multimedia Outbound and Universal Networking. The co-resident applications link through Contact Center Manager Server, License Manager, Contact Center Manager infrastructure, Communication Control Toolkit, Contact Center Multimedia, Server Utility and Avaya Media Server. For this installation, what is the drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
A. C:\ and 60 GB
B. D:\ and 80 GB
C. E:\ and 120 GB
D. F:\ and 300 GB
Where can the settings are configured for the inbound mail handler (IMH) such as the time between intervals?
A. Through the Contact Center Manager Administration Network configurations screen
B. Through the email server
C. Through the Outbound Campaign Manager
D. Through the Multimedia Administrator
You have installed an Avaya Aura Contact Center System with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). The customer has started using an outbound campaign, but an available agent is not presented in outbound contacts. Which component presents the outbound contacts to the agent through Avaya Aura Agent Desktop?
A. CCMS
B. CCT
C. CCMM
D. CCMA
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